Welcome Center Administrative Assistant
Full Time | Day Shift
- PAY RATE BETWEEN $18-21.50 / HOUR
(based on experience)
Make a meaningful impact with Three Pillars Senior Living Communities, located in Dousman, WI! We're seeking compassionate team members who embrace our core values : Respect, Commitment, Fulfillment, Empathy, and Fun!
Our Team Members Say It Best, at Three Pillars, you'll be :
Valued for your dedication and compassionEmpowered to grow-both professionally and personallyInspired by a strong culture of care and collaborationWelcomed into a close-knit, mission-driven communityWelcome Center Administrative Assistant Requirements :
High school diploma required, Bachelor's Degree preferred.Experience in customer service, sales, or marketing preferred.Positive and "can do" attitude essential.Strong attention to detail.Ability to handle confidential prospect information with sensitivity, integrity, and accuracy.Demonstrate strong organizational and analytic skills with the ability to prioritize workload.Ability to multi-task, and patiently handle disruptions. Can put down work, handle a different task on hand, then pick work up again easily.Excellent inter-personal, verbal, and written communication skills required.Proficiency with Microsoft Office, notably Teams, Word, Excel, Outlook, and Google applications.Act in a professional manner that is consistent with good customer service practices, and in accordance with the Three Pillars Standards of Conduct.Able to exercise discretion and independent judgment in matters of significance.What you'll do as the Welcome Center Administrative Assistant :
Serve as the welcoming, customer-focused presence of the Three Pillars Welcome Center-greeting visitors and residents, providing information, maintaining an attractive lobby environment, and coordinating deliveries and hospitality needs.Manage and triage initial residency inquiries by reviewing submissions, calls, and walk-ins; qualifying prospects; entering accurate notes into the CRM; and ensuring seamless handoffs to the appropriate team members.Provide basic resident support by responding to questions and requests, coordinating amenity and venue inquiries, and acting as a liaison for events, reservations, and special service needs.Support organizational operations through event preparation and assistance, maintaining organized files, ensuring confidentiality, and completing additional tasks assigned by the Director of Sales or designee.Benefits & Perks :
For full time employees working 30+ hours per week)Paid Time OffLow- to No-Cost Wellness ProgramsTuition Reimbursement & ScholarshipsMedical, Dental, Vision & FSACompany Paid Life InsuranceShort- and Long-Term Disability InsuranceRetirement Savings PlansEmployee Referral BonusesEmergency Loan AssistanceEmployee Assistance Programs (EAP)Come Grow with Three Pillars :
Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. Three Pillars takes pride in meeting the social, physical, and spiritual needs of older adults through high-quality housing and services via :
Independent LivingAssisted LivingMemory CareShort-Term RehabLong-Term Skilled NursingThree Pillars is more than a senior living community, it's a family. Come join our growing family!
