Overview:
We are seeking a friendly and dependable Customer Service Assistant to support daily customer interactions and ensure a positive experience. This entry-level role is ideal for someone who enjoys helping others and thrives in a team-oriented environment.
Key Responsibilities:
Respond to customer inquiries in person, by phone, or via email
Assist with resolving questions, concerns, and service requests
Maintain accurate records of customer interactions
Provide product or service information
Support team goals and service standards
Qualifications:
Strong communication and interpersonal skills
Positive attitude and professional demeanor
Detail-oriented and organized
Ability to multitask in a fast-paced environment
No prior experience required (training provided)
Customer Service Assistant • Charlotte, North Carolina, United States