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Senior Administrator, Office Manager - Onsite / Bellevue, WA

Senior Administrator, Office Manager - Onsite / Bellevue, WA

Brook Inc.Bellevue, WA, US
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Description

Description : About Brook Health

Brook Health delivers care beyond the walls of the doctor’s office. We provide people living with chronic conditions a highly personalized experience enhanced by AI and powered by mobile apps, connected devices, and a team of health coaches and clinicians. Brook helps people achieve their long-term health goals by supporting smart, daily decisions and partnering with their primary care physicians.

Our product suite includes continuous remote monitoring, population health management tools, and a CDC-approved diabetes prevention program.

Brook has an intentional, user-centric culture with high expectations for delivering better health outcomes for patients, providers, and health systems.

The Senior Administrator, Office Manager plays a pivotal role in ensuring seamless operations across Brook’s Bellevue office and providing high-level administrative support to our executive team. This position combines operational excellence with strategic partnership, supporting leaders in a fast-paced, mission-driven environment.

The ideal candidate is a proactive problem solver who thrives on organization, communication, and helping others succeed. This role requires exceptional attention to detail, strong judgment, and the ability to anticipate needs in a dynamic setting.

This is an in-office position based in Bellevue, WA. Some travel may be required.

Requirements :

Key Responsibilities :

  • Executive and Office Support : Manage day-to-day operations of the Bellevue office while providing strategic administrative support to the executive team. Oversee facilities, supplies, and vendor relationships to ensure efficient office function.
  • Calendar and Meeting Management : Coordinate complex calendars and scheduling across multiple time zones. Organize executive meetings, prepare agendas, compile documentation, and follow up on action items.
  • Presentation and Communication Support : Design and prepare Google decks and executive materials for internal and external meetings, proposals, and presentations. Ensure quality, accuracy, and design consistency.
  • Strategic Partnership : Serve as a trusted partner to the executive team by anticipating needs, exercising discretion with sensitive information, and managing shifting priorities with professionalism.
  • Operational Management : Coordinate cross-functional logistics including company events, team meetings, and onboarding for Bellevue-based staff. Collaborate with Finance and HR on employee engagement and office experience initiatives.
  • Cross-Office Collaboration : Support communication and coordination across all Brook locations, ensuring consistency in administrative processes and operational standards.

Qualifications :

  • Alignment to our mission and values
  • 4+ years experience supporting C-level and senior executive team members.
  • Experience supporting multiple executives at one time.
  • Strong attention to detail when handling priorities, projects, and deadlines.
  • Ability to be constructively direct and able to disagree without being disagreeable.
  • Excellent written and verbal communication skills, time management skills and ability to multitask and prioritize work.
  • Strong attention to detail and problem-solving skills.
  • Able to communicate professionally both internally and externally with guests, vendors, interview candidates and board members.
  • Excel in an ambiguous, high-growth, fast paced organization.
  • Comfortable across different time zones, more specifically PST, EST and Australia.
  • Working knowledge of contemporary collaboration and productivity tools - Google suite, Microsoft Office, Slack, Hubspot, Notion.

    • Knowledge, Skills, and Abilities

  • Proven ability to manage complex administrative and operational workflows in a fast-paced environment
  • Strong written and verbal communication skills; able to communicate professionally across all levels of the organization
  • Excellent attention to detail, organization, and follow-through
  • Comfortable working independently and exercising sound judgment in ambiguous situations

    • Skilled at managing multiple priorities with discretion and confidentiality

  • Proficiency with Google suite, Microsoft Office, Notion, Slack, Miro, Typeform, Zoom, Hubspot, ZenDesk, FreshService

    • Strong interpersonal skills with the ability to collaborate across departments and geographies

  • Alignment with Brook’s mission, values, and patient-first approach

    • Working at Brook

  • Fast-paced environment – Brook operates in two of the fastest changing industries in America – Healthcare and Technology. We move quickly to design tools and protocols based on customer and industry feedback. Thriving in an environment of change and continuous improvement is a core competency for all members of our team.
  • Dynamic roles - We are a small and tight-knit team enthusiastically tackling difficult problems in an entrenched industry. All team members are expected to contribute to company protocols, provide product feedback and to generally think critically about our processes and care model.
  • High expectations - We have big goals for the future. We expect dedication and positive collaboration from all our team to achieve them.

    • This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role, onsite in the office required weekly along with remote work.

    Brook is as focused on our employees’ health as we are on that of our patients. Our Benefits program reflects that. We recognize that health does not just mean physical health, but mental and financial health as well. We make every effort to cover all those areas in our plan offerings.

    Benefits at Brook Health

    In addition to meaningful work in a mission-driven company, Brook offers a comprehensive benefits package designed to support the medical, financial and mental health wellbeing of our employees and their families.

    Healthcare Coverage

  • Employee & Child(ren) : Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. This means there are no paycheck deductions for you or your child(ren).
  • Spouse / Domestic Partner : Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
  • HSA Contribution : Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses such as deductibles, prescriptions, and office visits.
  • Medical Concierge : Brook provides a concierge service to help employees and their families manage healthcare needs like claims, referrals, and care coordination.

    • Mental Health & Wellbeing

  • Mental Health Support : Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most.
  • Flexible PTO : Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge. In addition, we provide dedicated sick time to support your health and well-being, and a generous holiday schedule that ensures time to rest and celebrate with family and friends.

    • Financial Wellness & Security

  • Income Protection : Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Short-Term Disability works alongside any state or insurance benefits and Brook coverage to provide added financial support while you’re away from work.
  • Life Insurance : Brook provides company-paid life insurance equal to one times salary, up to a set maximum.
  • 401(k) Retirement Savings : All employees (full-time and part-time) are automatically enrolled in our 401(k) plan. Brook provides a company match to help employees grow their retirement savings.
  • Emergency Savings Account (ESA) : Brook helps employees build financial resilience by supporting contributions to an emergency savings account. Brook matches a portion of employee contributions, helping the fund grow faster. The account is completely flexible — you decide what qualifies as an emergency and how to use the funds.

    • Recognition & Community

  • Employee Referral Bonus : Great people know great people. When you refer a candidate who is hired, you’ll receive a referral bonus.

    • Brook Inc is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. Brook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, marital status, age, non-disqualifying physical or mental disability, national origin or ethnic origin, military service status, citizenship or any other protected characteristic covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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    Office Administrator • Bellevue, WA, US