Job Summary :
As an Assistant Manager at Rally’s, you’ll help lead a high-energy team to deliver exceptional customer service, quality food, and a clean, fun environment. You'll support daily operations, manage shifts, train team members, and ensure the restaurant meets Rally’s standards for performance and guest satisfaction.
Key Responsibilities :
- Support the General Manager in day-to-day restaurant operations
- Supervise and motivate the team to ensure excellent service and efficiency
- Manage shifts, delegate tasks, and ensure food quality and safety standards
- Train and coach team members to meet performance and safety expectations
- Help manage inventory, food cost, labor, and other operational expenses
- Handle customer complaints with professionalism and a guest-first attitude
- Enforce company policies and procedures to ensure a safe, respectful workplace
- Assist in recruiting and onboarding new team members
- Ensure cleanliness and maintenance of the restaurant inside and out
Qualifications :
Previous experience in a leadership role within food service or retail preferredStrong communication and leadership skillsAbility to work in a fast-paced environmentMust be at least 18 years oldAvailability to work a flexible schedule, including nights, weekends, and holidaysBasic math and computer skills