Talent.com
Member Services Representative

Member Services Representative

Planet Fitness - SoCalTorrance, CA, US
1 day ago
Job type
  • Full-time
Job description

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :

Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
  • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
  • Join the Club

    We are seeking a team of inspiring, motivated and fun-loving go-getters to join us in cultivating the Judgement Free Zone and shaping the future of our brand.

    Our member mission says it best : our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated.

    We are an equal opportunities employer and welcome applications from all qualified candidates. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor).

    J-18808-Ljbffr

    Create a job alert for this search

    Member Service Representative • Torrance, CA, US

    Related jobs
    • Promoted
    Member Service Specialist

    Member Service Specialist

    UNIFY Financial Credit UnionHawthorne, CA, United States
    Full-time
    UNIFY's credit union members safeguard their assets!.At UNIFY, you matter and are supported, because your success is integral in the overall success of the team and experience of our members.As a C...Show moreLast updated: 5 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet Fitness (Retail)Northridge, CA, US
    Full-time
    Planet Fitness Job Opportunity.We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle c...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representativev Future Opening

    Member Services Representativev Future Opening

    Planet FitnessGardena, CA, US
    Full-time
    At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative - Part Time - Hawaiian Gardens

    Member Services Representative - Part Time - Hawaiian Gardens

    TaymaxHawaiian Gardens, CA, US
    Part-time
    It's fun to work in a company where people truly believe in what they're doing!.We're committed to bringing passion and customer focus to the business. Taymax Group is an equal opportunity employer ...Show moreLast updated: 30+ days ago
    Member Service Representative

    Member Service Representative

    Santa Monica Family YMCASanta Monica, CA, USA
    Full-time
    Quick Apply
    Under the supervision of the Member Services Coordinator, the Member Services Representative is responsible for building positive relationships among members, participants, volunteers and staff, wi...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative (Part Time)

    Member Services Representative (Part Time)

    Planet FitnessSimi Valley, CA, US
    Part-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    TEKsystemsLos Angeles, CA, US
    Full-time
    This position is onsite in Northridge, CA 91325 • •.Job Title : Member Services Representative – Call Center Support.As a Member Services Representative, you will serve as the first point o...Show moreLast updated: 30+ days ago
    • Promoted
    Manager Member Services - TEMPORARY

    Manager Member Services - TEMPORARY

    Kaiser PermanenteHarbor City, CA, US
    Temporary
    Manager Member Services - TEMPORARY.Oversees the daily operations of the local Member Services department responsible for responding to inquiries by health plan members. Supervises staff to ensure a...Show moreLast updated: 2 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Crunch FitnessValencia, CA, US
    Full-time
    Crunch Fitness Membership Sales Representative.Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more t...Show moreLast updated: 30+ days ago
    • Promoted
    Member Contact Center Representative

    Member Contact Center Representative

    First Financial Credit UnionPasadena, CA, US
    Full-time
    Member Contact Center Representative.If you are energetic, love to work with members / customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Fina...Show moreLast updated: 30+ days ago
    • Promoted
    Future Weekend Member Services Representative

    Future Weekend Member Services Representative

    Planet FitnessGardena, CA, US
    Full-time
    Member Services Representative.At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives...Show moreLast updated: 19 days ago
    • Promoted
    Future Weekday Member Services Representative

    Future Weekday Member Services Representative

    Planet FitnessGardena, CA, US
    Full-time
    At One World Fitness (Planet Fitness), our focus is always on doing the next right thing.This by making a positive impact in our communities to enhance people's lives with an affordable, high-end f...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative - Part Time - Bellflower

    Member Services Representative - Part Time - Bellflower

    TaymaxBellflower, CA, US
    Part-time
    Member Services Representative.We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a super...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative I - Hawthorne Branch (Hawthorne, CA)

    Member Services Representative I - Hawthorne Branch (Hawthorne, CA)

    Wescom Credit UnionInglewood, CA, US
    Full-time
    Wescom Credit Union Member Services Representative.Primarily assists members in performing accurate transactions and providing account information. Assists in establishing memberships, share account...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Representative

    Guest Services Representative

    Extended Stay AmericaGlendale, CA, United States
    Full-time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering pho...Show moreLast updated: 15 days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    Planet FitnessChatsworth, CA, US
    Full-time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Representative

    Member Service Representative

    First Financial Credit UnionLos Angeles, CA, US
    Full-time
    If you are energetic, love to work with members / customers, and thrive in a service-based atmosphere, then you will find a tremendous opportunity with First Financial. When you join First Financial C...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Representative

    Member Service Representative

    Crunch FitnessFountain Valley, CA, US
    Full-time
    We are a growing fitness franchise based in Southern California, that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales traini...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Specialist

    Member Services Specialist

    University of Southern California (USC)Los Angeles, CA, US
    Full-time
    The USC Alumni Association supports the overall advancement of USC by engaging all alumni for life, building a culture of philanthropy among the Trojan Family, and being the representative voice fo...Show moreLast updated: 1 day ago
    • Promoted
    Overnight Member Services Representative

    Overnight Member Services Representative

    Planet FitnessHuntington Beach, CA, US
    Full-time
    Job Opportunity At Planet Fitness.In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be di...Show moreLast updated: 30+ days ago