Manager, International Risk Management

Job Description

Manager, International Risk Management

Capital One is one of the fastest growing organizations in the world today and we are growing our tech teams globally. You’ll play a pivotal role in developing and driving our international risk management strategy—from day one. Teamwork is at the heart of our innovation and we empower each other to think big. We welcome diverse perspectives and experiences as we reshape the financial industry. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology / Cyber Risk Managers are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our Technology and Business partners. You will have a high level of exposure across lines of business to create and implement innovative solutions to identify and mitigate potential risks to the Company. Proficiency in risk management program (ideally Technology risk-driven program) development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands cyber technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.

As a Manager of Technology / Cyber Risk in Capital One’s Enterprise Services Risk Office (ES Risk, first line of defense), you will execute on high priority enterprise-level technology / cyber initiatives related to our international expansion in Mexico, help influence across the organization, and drive the implementation of our strategy. This includes analyzing technology initiatives to identify cybersecurity and technology risks to help ensure our Company remains well-managed and avoids unnecessary risk. You will collaborate closely with associates across all lines of defense, Lines of Business, and other risk management teams to perform and support the work related to further maturing risk management practices. The ideal candidate is an analytical thinker with expertise in technology and cybersecurity domains that has the ability to manage competing priorities, collaborate with stakeholders at all levels to gain consensus, communicate effectively in a cross-functional organization, and facilitate constructive problem-solving to achieve objectives and remove roadblocks.

Responsibilities :

Support the coordination of work related to Capital One’s emerging international risk management function, working with the first line of defense Technology and Cyber teams, Lines of Business, and second line of defense teams, to ensure effective collaboration within the team and across stakeholder groups

Assist the ES Risk leadership team in delivering against their strategy and service model

Participate in and support the development of international processes and the related risk management framework across Capital One by providing thought leadership, oversight, and coordination with lines of business and other risk management activities across the company

Drive program and process level assessments to identify related risks and mitigation plans based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction

Analyze information to proactively identify risks, trends, and process improvements; supporting reporting on international risk topics to management

Stay current on the changing regulatory environment and understand the impacts to our efforts

Assist with project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and the Board of directors, and other governance activities

Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices

Support direction, manage expectations, and support / help lead cross-functional teams through various initiatives

Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable

Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods

Participate in and execute other special projects for the team on a periodic basis

Basic Qualifications :

Bachelor's Degree or military experience

At least 4 years of experience in information security or technology risk management

At least 4 years of experience supporting, partnering, and interacting with internal business clients

At least 3 years of project or program management experience

At least 2 years of experience developing, evaluating, and implementing information security or technology controls

At least 2 years of experience with information security, technology practices, standards or procedures

Preferred Qualifications :

Proficiency in conversing in Spanish

At least 7 years of experience in information security or technology risk management

At least 5 years of project management experience leading cross functional projects and programs

At least 4 years of experience with analysis of information security or technology threats and risks

At least 4 years of experience in information security or technology risk identification and assessments associated with new or change-driven initiatives

Background in the financial services industry

Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Project Management Professional (PMP), or Masters Certificate of Project Management (CPM)

Strong verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology / cyber organizations, enterprise business stakeholders, and executive leadership)

Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

Ability to set direction, manage expectations, and lead cross-functional teams

Consulting experience with a Big 4 firm

Familiarity with financial sector regulatory practices and three lines of defense

Proficient with G Suite, Google Workspace for reports, analysis, and presentations is a plus

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $158,400 - $180,800 for Manager, Cyber Risk & Analysis

Richmond, VA : $144,000 - $164,400 for Manager, Cyber Risk & Analysis

New York, NY : $172,800 - $197,200 for Manager, Cyber Risk & Analysis

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).