Connected Customer Supervisor

Purpose :

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates. This role will oversee the processes relating to cashiering, returns, cash office functions, inventory management, e-commerce support, in addition to providing customers with an exceptional shopping experience.

Successful connected customer supervisors are :

• Team builders
• Customer service champions
• Detail oriented and highly organized
• Excellent communication and listening skills

Minimum Eligibility Requirements :

Essential Job Functions :

This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.

Benefits offered

W orking Conditions (travel & environment)

Physical / Sensory Requirements

Note : Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Store Hours

Monday - Friday 7 : 00 AM - 8 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Pickup Hours

Monday - Friday 7 : 00 AM - 7 : 00 PM

Saturday 8 : 00 AM - 7 : 00 PM

Sunday 10 : 00 AM - 6 : 00 PM

Benefits & Rewards

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

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