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Intake Assessment Representative
Intake Assessment RepresentativeProvidence • Portland, OR, United States
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Intake Assessment Representative

Intake Assessment Representative

Providence • Portland, OR, United States
30+ days ago
Job type
  • Full-time
Job description

Description

Intake Assessment Representative - Home Health Patient Access at Providence Home Services Oregon

Schedule : Day Shift, Monday- Friday (8 : 00am to 5 : 00pm) with rotating weekend coverage

Area Coverage : Portland, OR

Job description :

The Intake Specialist serves as the main access point for Home Health Services. This position is responsible for initiating and coordinating Home Health referrals, gathering all necessary referral and payor information and then inputting into EMR, verifying patient information and initial HH eligibility with patient and referral source, and coordinating and scheduling date for HH admission. This position ensures that information obtained at time of referral is accurate and complete. This position represents Home Health to customers and patients effectively promotes Home Services and products.

Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Join our team at Providence Home Services Oregon where you'll support nurses both in and out of surgery, among other patient care tasks. As a Providence caregiver, you'll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.

Working in Home Health provides the unique opportunity to care for your patients where they are most comfortable. Join our team to create rewarding relationships with a diverse patient population while exercising independence and flexibility with your career.

Benefits and perks :

  • Competitive pay (including holiday pay & shift pay differentials)
  • Best-in-class benefits - full medical, dental and vision coverage from your first day
  • 401(k) plan with employer matching & complementary retirement planner
  • Generous paid time off for vacation, sick days and holidays
  • Tuition reimbursement & student loan forgiveness programs
  • Wellness & mental health assistance programs
  • Back-up child & elder care to help with care disruptions for your family
  • Voluntary benefits, like pet, auto and home insurance, and more!

Required Qualifications :

  • Coursework / Training and Educational coursework in medical terminology. Or equivalent educ / experience
  • Upon hire : In compliance with the Providence Health and Services-OR Human Resources policy #302 Background Checks, a criminal background check is required for this position, based on assigned duties.
  • 2 years of experience in customer service including demonstrated computer proficiency
  • Preferred Qualifications :

  • Bachelor's Degree
  • 1 year of experience in a clinical setting or home services.
  • Why Join Providence?

    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

    About Providence

    At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

    The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby / on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

    Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs / benefits.

    Applicants in the Unincorporated County of Los Angeles : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."

    About the Team

    Providence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.

    HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living / skilled nursing / rehabilitation, home health, home infusion / pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services / private duty care and supportive housing.

    Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

    Requsition ID : 391587

    Company : Providence Jobs

    Job Category : Care Management

    Job Function : Clinical Care

    Job Schedule : Full time

    Job Shift : Day

    Career Track : Admin Support

    Department : 5015 HH PATIENT ACCESS OR

    Address : OR Portland 6410 NE Halsey St

    Work Location : Halsey Bldg-Home Service East Portland

    Workplace Type : On-site

    Pay Range : $22.44 - $34.33

    The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby / on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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    Intake Representative • Portland, OR, United States

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