Business Operations Manager

Description:

About Cubework

Cubework is a fast-growing industrial real estate platform offering flexible co-warehousing and coworking solutions across 70+ U.S. cities. We manage over 15 million square feet of commercial and industrial space, serving e-commerce, import/export, fulfillment, transportation, and light manufacturing businesses. Our mission is to empower businesses to operate, grow, and innovate through any space, any term, and any business model.

The Role

We're looking for a Business Operations Manager who thrives at the intersection of business development, operations management, and strategic partnerships. This isn't a traditional sales role—you'll be the driving force behind operational efficiency, vendor relationships, and cross-functional initiatives that scale our national footprint. Think of it as a Business Development Manager focused on the back-end engine that powers Cubework's growth.

What You'll Do

Partnership & Vendor Management

· Build and manage relationships with vendors, contractors, and service providers across our national network

· Negotiate contracts and service agreements to optimize costs and performance

· Develop vendor scorecards and performance metrics to ensure accountability

· Identify and onboard new strategic partners to enhance service offerings

Operations Excellence

· Oversee facility operations, maintenance programs, and work order management

· Collaborate with regional teams to ensure consistent operational standards across 70+ locations

· Ability to read and interpret warehouse layouts, site plans, and floor plans; experience coordinating with local city agencies and fire departments on permits, inspections, and compliance requirements.

· Drive process improvements and implement SOPs that enhance efficiency and tenant satisfaction

· Coordinate with BD, Facilities/property managers, and Admin teams on new building setups and launches

Business Development (Operations Focus)

· Identify operational efficiencies that unlock revenue opportunities

· Review and approve vendor quotes, capital expenditures, and facility improvements

· Partner with leadership on facility expansion strategies and resource allocation

· Monitor ROI on maintenance programs and recommend optimizations

Cross-Functional Coordination

· Serve as a liaison between operations, sales, facilities, and executive leadership

· Lead operational aspects of new building acquisitions and tenant improvements

· Coordinate material transfers, inventory management, and construction projects

What We're Looking For

· 5+ years of experience in operations management, business development, or partnerships—ideally in real estate, logistics, facilities, or a related industry

· Proven track record of managing vendor relationships and negotiating contracts

· Strong project management skills with the ability to juggle multiple priorities across locations

· Excellent communication skills—comfortable presenting to leadership and collaborating cross-functionally

· Data-driven mindset with experience using KPIs and metrics to drive decisions

· Entrepreneurial spirit—you thrive in fast-paced, growth-stage environments

· Familiarity with property management, warehouse operations, or facility maintenance is a plus

· Tech-savvy—comfortable with workflow automation, project management tools, and process optimization

· 50% of travel to assigned locations is mandatory for this position.

Why Cubework?

· Be part of a high-growth company disrupting industrial real estate

· Work directly with leadership and have real impact on company direction

· Competitive salary, benefits, and growth opportunities

· Access to 70+ locations nationwide and a dynamic, entrepreneurial culture

Requirements:

Required Education and Experience:

l Bachelor’s Degree with 5 plus years of related experience or High School Diploma/General Education Degree with 9 plus years of specific experience

l Experience taking programs from first meeting to SOP, with clear revenue and margin outcomes.

l Demonstrated proficient verbal and written communication skills.

l Demonstrated troubleshooting and problem-solving skills

BENEFITS

• Medical insurance
• Dental insurance
• Vision insurance
• Paid Time Off

Cubework is an equal opportunity employer.

#ZR