ServiceNow GTM Lead

Company Background : Brillio is the partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio is one of the fastest growing digital technology service providers. We help clients harness the transformative potential of the four superpowers of technology - cloud computing, internet of things (IoT), artificial intelligence (AI), and mobility. Born digital in 2014, we apply Customer Experience Solutions, Data Analytics and AI, Digital Infrastructure and Security, and Platform and Product Engineering expertise to help clients quickly innovate for growth, create digital products, build service platforms, and drive smarter, data-driven performance.

With delivery locations across United States, Romania, Canada, Mexico, and India, our growing global workforce of over 6,000 Brillians blends the latest technology and design thinking with digital fluency to solve complex business problems and drive competitive differentiation for our clients. Brillio was awarded 'Great Place to Work' in 2022 and 2023. Learn more at www.Brillio.com.

Location : BayArea, US

Reports To : The Global Practice Head for Digital Infrastructure

Role Brief - We are seeking an experienced and highly motivated executive to play the role of North America region GTM Lead for ServiceNow platform and services under the Digital Infrastructure (DI) practice. Reporting to the Global Practice Head, the ServiceNow GTM Lead will have growth responsibility for the entire ServiceNow portfolio business in North America region. The GTM leader is expected to be a strong hands-on practitioner / thought leader in NOW solutions with leadership capabilities to grow Brillio's capabilities & positioning in the space.

This position will be based in US and will require working closely with clients, ServiceNow and teams located globally.

Responsibilities

• Managing growth for ServiceNow portfolio across all North America clients.
• Drive GTM Strategy and offerings for the ServiceNow practice in North America, enabling the sales and client success teams to sell the practice offerings across Industry verticals.
• Contribute to building the ServiceNow practice in terms of GTM offerings, solutions / accelerators, capabilities and talent.
• Contribute to building in pipeline by building marketing campaigns and generate leads across all digital channels
• Brand elevation through analyst relations, external events, social media engagements.
• Be the trusted advisor for the CXO / Customer stakeholders in their Digital Transformation journey and elevate Customer Experience using ServiceNow suite of products and solutions.
• Engage with the strategic alliance partners to drive joint industry leading go to market propositions and solutions.
• Collaborate with the Industry Verticals to prioritize the growth strategies with the Industry Vertical with focus on developing and monetizing Industry specific ServiceNow use cases and Technology workflow solutions.
• The GTM Lead will be accountable for key metrics like ServiceNow Revenue, Margins, Net Promoter Score, People Engagement & Development, and driving the Offering Maturity.
• The leader is expected to bring strong technical knowledge & consultative skills to shape solutions with new and organic clients at the key decision-making level.

Qualifications

Critical Leadership Qualities