Windows System Administrator (Member Engineering Staff)

Windows System Administrator / Tier 1 Helpdesk Specialist

At Lockheed Martin in Moorestown, NJ, we're delivering secure, innovative IT support that ensures mission-critical systems operate seamlessly. Our team manages enterprise Windows environments, hardware, and virtualization platforms while enabling users to focus on their mission with confidence. As a Windows System Administrator / Tier 1 Helpdesk Specialist, you'll provide front-line support directly interfacing with customers, handling Windows desktop issues (Group Policy, RegEdit, account separation), patching, approved software installations, and validating forms for moves, replacements, and dispositions. You'll troubleshoot desktop hardware (memory, hard drives, CPUs, TPM / CMOS resets) and maintain technical documentation via SharePoint / Confluence. You'll shadow senior administrators to learn centralized tools (10zig, Citrix, Active Directory) and interface with advanced users for SQL / license management knowledge sharing. Additional responsibilities include account maintenance (Active Directory, One Identity, IDM), Microsoft Office and Skype troubleshooting, PST / OST support, and Group Policy management. You'll work with ISSOs to remediate security scans, validate vulnerabilities, and generate POAM items. Your role also covers virtualization management (Citrix, Hyper-V, VMware), Citrix Workspace monitoring, FSLOGIX troubleshooting, storage integration (NexSAN / Pure / Unity), MDT driver injection, and certificate authority troubleshooting. You'll support automation via PowerShell / Bash, troubleshoot Java / BAT scripts, and attend vendor training. System maintenance includes rack startup / shutdown, hardware upgrades, DNS / IP / VLAN support, and firewall interaction.

We are a dedicated IT team within Lockheed Martin, committed to excellence in cybersecurity, infrastructure reliability, and customer support. We thrive on collaboration, knowledge sharing, and delivering innovative solutions in a secure environment. You bring Tier 1 helpdesk experience, with a strong foundation in Windows desktop / server environments and troubleshooting skills across hardware, software, and enterprise tools. You're comfortable documenting solutions, learning from senior admins, and taking initiative on projects. You can work independently in lab environments, proactively identify issues, and are eager to pursue additional training and certifications. This is your opportunity to grow in a mission-driven environment, learn from experienced administrators, and gain exposure to enterprise-level technologies across Windows, virtualization, security, and storage platforms. At Lockheed Martin, you'll contribute to critical national security operations while building a career defined by innovation, technical growth, and purpose. Basic qualifications include a Bachelor's degree from an accredited college in a related discipline and a minimum of 2 years of professional level experience or a related Master's degree and no experience. Configuration management and change management experience using tools such as Microsoft System Center are also required. This position requires the ability to obtain and maintain a DoD government clearance at the Top Secret level clearance.