Sales Manager
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Responsibilities
- Communicate and inspire a vision for the business to customers
- Identify and target key stakeholders, decision-makers, and influencers across technology, operations, and executive leadership
- Manage the sales process from end to end inclusive of building a funnel, qualifying leads, identifying decision makers, coordinating product demonstrations, negotiating contractual and financial terms and ensuring on-going customer satisfactions post-sale
- Understand the customer's business objectives and ensure Xenial is viewed as a strategic partner to help meet these goals
- Manage QBRs (Quarterly Business Reviews), performance reporting, and strategic check-ins with key stakeholders
- Partner with other business units to expand cross-sell opportunities
- Build and develop senior-level customer relationships through consultative selling and promoting customer confidence in Xenial
- Create and conduct product skills and sales meeting training to inform customers of new developments in products, technology, industry updates, company policies and procedures
- Conduct discovery calls, product demos, and solution presentations
- Maintain strong knowledge of our full suite of restaurant technology products and continuously stay current on industry trends
- Collaborate with internal teams (Sales Engineering, Product, Implementation) to craft tailored proposals and RFP responses
- Represent the company at industry trade shows, conferences, and events
- Accurately forecast pipeline, revenue, and close timelines within CRM (Salesforce)
- Meet or exceed quarterly and annual sales targets
Key Accountability
Net revenue growthPipeline developmentClose rate and sales cycle efficiencyStrategic account mapping and relationship developmentExecution of account growth plansSkills
Attention to detailSelf-StarterExcellent communication, negotiation, and interpersonal skills, including executive presenceStrong business acumen and deep understanding of enterprise buying processesProject management and organizational capabilitiesDeep understanding of and relationship management in a SaaS or restaurant technology environmentAbility to work cross-functionally and influence internal teams in a fast-paced environmentStrategic thinker with a strong customer-first mindsetEntrepreneurial spirit with a hunger to build and grow pipeline and presence in the spaceExperience with Salesforce, project management tools such as JIRA, and the Google suite of productsEducation and Experience
Required
Bachelors degree in Business, Marketing, Hospitality, or related field5+ years of experience in enterprise sales and / or account management in a B2B or restaurant technology companyPrior experience responding to RFPs, negotiating long-term contracts, and working with legal teamsDemonstrated success in closing large, strategic accounts with multi-location customersProven track record of managing complex, strategic accounts with high customer satisfaction and revenue growthPreferred
Salesforce experienceExperience working with large, multi-location restaurant brandsExperience with Microsoft Office and / or Google suite of ProductsTravel
50-75%Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.