Office Assistant 1 (Reception - PCN 063730)

Office Assistant 1

The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for full-time Office Assistant 1 located in Fairbanks, Alaska.

As an Office Assistant 1, you will provide a full range of clerical and receptionist services, playing a vital role in the workflow of the office, which greatly contributes to our mission of strengthening Alaska's families and children. You will perform a range of duties, including data entry, front desk support, filing, and dealing with information requests. You will be providing clerical support to the administrative unit who perform a wide variety of tasks and work together to support a large team of social workers in multiple regions throughout the state.

The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is : Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

This position provides a variety of responsibilities in an energetic, professional office environment, working with an experienced administrative team, and is ideal for someone with strong organizational skills and excellent attention to detail. Your first 6 months in the agency are probationary and considered a training period, with formal and on-the-job training with your supervisor and your colleagues.

Full-time benefits of this position include but are not limited to : Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

This position is located in the Fairbanks office working as part of the clerical support unit, an integral part of our efficient administrative team.

We are seeking a candidate with the following competencies :

• Clerical : Knowledge of filing, typing, entering data, maintaining records, and using and completing forms.
• Computer Skills : Uses computers, software applications, databases, and automated systems to accomplish work.
• Customer Service : Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Reading : Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Oral Communication : Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

All positions require valid ID and successful completion of a background investigation, including fingerprinting and a criminal records check. The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position. Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.