Talent.com
Customer Service Operator

Customer Service Operator

FirstService ResidentialDavenport, FL, US
30+ days ago
Job type
  • Full-time
Job description

Description

Job Overview :

Perform duties to answer and direct telephone calls, greet and announce guests and provide clerical support, working within the limits of standard or accepted practice.

Essential Duties & Responsibilities :

  • Answer incoming telephone calls and direct calls to appropriate staff members.
  • Assist with the distribution of phone messages and other verbal or written communication as needed.
  • Provide paging services for assigned location in case of an emergency and / or to address parking and other issues.
  • Handle incoming correspondence and pick-up orders. Receive, sort and distribute mail delivered.
  • May provide additional clerical support for various departments as directed, including photocopy and fax documents and check and route voicemail.

Additional Duties & Responsibilities :

  • Conduct business at all times with the highest standards of personal, professional and ethical conduct.
  • Perform or assist with any operations as required to maintain workflow and to meet schedules.
  • Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
  • May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
  • Ensure all safety precautions are followed while performing the work.
  • Follow all policies and Standard Operating Procedures as instructed by Management.
  • Perform any range of special projects, tasks and other related duties as assigned.
  • Skills & Qualifications :

  • Must be bilingual in English and Spanish.
  • Must be able to maintain professional appearance at all times.
  • Must have knowledge of phone systems.
  • Excellent customer service skills.
  • Strong verbal and written communication skills.
  • Detail oriented and strong organizational and multi-tasking skills.
  • Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet.
  • Ability to meet deadlines and work well under pressure.
  • Ability to work in a team environment as well as independently and be self-driven
  • Critical thinking, problem solving, judgment and decision-making abilities.
  • Physical Requirements :

  • This position works under usual office conditions.
  • The employee is required to work at a personal computer as well as be on the phone for extended periods of time.
  • You must be able to stand, sit and walk, and lift up to 30 lbs.
  • Supervisory Responsibilities

  • None
  • Additional Information

  • Schedule : Monday-Friday 8 : 00am – 5 : 00pm
  • Property specific perks (free access to gym, swimming pools)
  • What We Offer :

    As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

    Compensation : $15.00 per hour

    Disclaimer :

    The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

    Create a job alert for this search

    Customer Service • Davenport, FL, US

    Related jobs
    • Promoted
    Customer Service Support Operator

    Customer Service Support Operator

    VirtualVocationsLakeland, Florida, United States
    Full-time
    A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service by answering calls, returning voicemails, and responding to emails Assist custo...Show moreLast updated: 21 days ago
    • Promoted
    • New!
    eCommerce Phone Support Operator

    eCommerce Phone Support Operator

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Virtual eCommerce Phone Support Operator.Key Responsibilities Answer incoming calls, make outbound calls, and respond to emails regarding customer inquiries Locate par...Show moreLast updated: 21 hours ago
    Vacuum Truck Operator - Class A or B CDL

    Vacuum Truck Operator - Class A or B CDL

    USA DeBusk, LLCLakeland, Florida, United States
    Full-time
    Quick Apply
    Vacuum Truck Operator - Class A & B CDL.USA DeBusk is a best-in-class mechanical and industrial cleaning services provider specializing in servicing the downstream energy market.We offer the fu...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Health Care Customer Service

    Bilingual Health Care Customer Service

    VirtualVocationsLakeland, Florida, United States
    Full-time
    A company is looking for a Bilingual Health Care Customer Service Representative.Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Respond to patient i...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Customer Service Associate

    Healthcare Customer Service Associate

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Healthcare Customer Service Associate.Key Responsibilities Conduct outbound engagement phone calls to members to enhance satisfaction Assist members in navigating the ...Show moreLast updated: 5 days ago
    • Promoted
    Equipment Operator

    Equipment Operator

    ForgenBartow, FL, United States
    Full-time
    Forgen is dedicated to building a better future - for generations.Operate and maintain heavy, motorized equipment used in earth moving operations in a safe and efficient manner.Forgen is a leading ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Operator

    Customer Service Operator

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Virtual Store Support Operator.Key Responsibilities Provide front-line customer service via phone, email, and case management system Assist with locating proof of purc...Show moreLast updated: 21 days ago
    • Promoted
    • New!
    Virtual eCommerce Support Operator

    Virtual eCommerce Support Operator

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Virtual eCommerce Phone Support Operator.Key Responsibilities Provide customer service through phone calls, emails, and chats, addressing inquiries and concerns Proces...Show moreLast updated: 21 hours ago
    • Promoted
    Texas Licensed Customer Service Advisor

    Texas Licensed Customer Service Advisor

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Customer Service Advisor I to assist customers with their insurance policies.Key Responsibilities Answer inbound calls, emails, and chats regarding insurance policy ass...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Bilingual Customer Service Supervisor

    Bilingual Customer Service Supervisor

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Bilingual Customer Service Supervisor to lead a team in delivering exceptional service in a dental and vision call center. Key Responsibilities Oversee operation teams o...Show moreLast updated: 5 hours ago
    • Promoted
    • New!
    Warehouse Operator

    Warehouse Operator

    VirtualVocationsLakeland, Florida, United States
    Full-time
    A company is looking for a Warehouse Operator in Bakersfield, CA.Key Responsibilities Receive, handle, store, and dispatch goods in a warehouse setting Check incoming goods for damage and identi...Show moreLast updated: 5 hours ago
    • Promoted
    Service Advocate

    Service Advocate

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Service Advocate - Fully Remote.Key Responsibilities Provide support and guidance to CSRs during active calls, helping them navigate questions and workflows Handle esc...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Engineer

    Customer Engineer

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for an App Modernization & DevOps Enablement Customer Engineer.Key Responsibilities Lead engagements on App Service modernization, API strategy, and microservices implementat...Show moreLast updated: 30+ days ago
    • Promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Healthcare Customer Service Representative.Key Responsibilities Make outbound calls to patients, members, and customers for appointment scheduling and healthcare assess...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Advocate

    Customer Success Advocate

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Customer Success Advocate.Key Responsibilities Handle inbound sales and service calls, focusing on customer experience Provide thoughtful advice to enhance customer va...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Agent

    Customer Service Agent

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Customer Service Agent to assist customers with inquiries and resolve issues while maintaining brand standards. Key Responsibilities Answer customer questions and assist...Show moreLast updated: 30+ days ago
    Customer Service Operator

    Customer Service Operator

    FirstService ResidentialKissimmee, FL, US
    Full-time
    Perform duties to answer and direct telephone calls, greet and announce guests and provide clerical support, working within the limits of standard or accepted practice. Essential Duties & Responsibi...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service / Benefits Advisor (Work from home)

    Customer Service / Benefits Advisor (Work from home)

    Professional Career SolutionsSt. Cloud, Florida
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Team Lead

    Customer Service Team Lead

    VirtualVocationsLakeland, Florida, United States
    Full-time
    A company is looking for a Customer Service Lead.Key Responsibilities Train and support the CSR team as a subject matter expert in all product and transaction types Handle escalated calls and pr...Show moreLast updated: 30+ days ago
    • Promoted
    Red Team Operator

    Red Team Operator

    VirtualVocationsKissimmee, Florida, United States
    Full-time
    A company is looking for a Red Team Operator to join their team for advanced adversary emulation operations.Key Responsibilities Contribute to the design, development, and execution of Red Team O...Show moreLast updated: 30+ days ago