QA Operations Manager

Position Summary

The QA Operations Manager is responsible for overseeing change control, document control, component review processes, and quality records management. This role ensures compliance with regulatory standards, supports supplier qualification activities, manages product disposition, and maintains audit readiness. The position also provides leadership in monitoring quality system performance, coordinating cross-functional teams, and supporting continuous improvement initiatives.

Key Responsibilities

Administer and approve site change control processes.

Maintain production material specifications and records management.

• Support audit readiness and quality compliance for all quality systems.
• Serve as a backup for product disposition, complaint review, and compliance functions.
• Supervise at least one direct report and provide quality metric updates.
• Participate in internal and external audits, corrective / preventive action planning, and follow-up.
• Prepare reports for quality system status and present at review forums.

Develop, revise, and implement SOPs related to quality systems.

Support supplier qualification and corrective action processes.

Manage incoming goods receipt, inventory control, and storeroom audits.

Oversee cycle counts, purchase requisitions, service orders, and vendor relationships.

Qualifications

Knowledge of Lean and Six Sigma principles (certification preferred).

ASQ auditing certification or equivalent is highly desirable.

Supervisory or team leadership experience preferred.

Strong organizational skills, detail orientation, and ability to manage multiple priorities.