Manager, eCommerce Home Delivery Optimization Project and Program ManagementHEB • San Antonio, TX, US
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Manager, eCommerce Home Delivery Optimization Project and Program Management
HEB • San Antonio, TX, US
16 hours ago
Job type
- Full-time
Job descriptionManages activities that drive program development and delivery at the team / department level, and across departments; serves as dedicated owner of a set of related programs and projects, typically strategically- or thematically related Manages a team of lower-level Project Managers Hires / maintains staffing / fires / promotes / demotes / transfers / disciplines / approves raises; manages / develops / trains teams to achieve department goals; develops / delegates tasks to complete projects Leads / coaches / provides effective feedback; provides day-to-day leadership; communicates connection between Partners and impact to operational objectives Provides leadership and expertise; participates in cross-functional initiatives Ensures area budget, schedule, and performance objectives are met Assists in development of budgets and goals Crafts program vision; coordinates cross-functional teams of Partners / suppliers Explores / validates / executes with no pre-defined solutions; makes independent decisions in ambiguous and complex areas, based on analysis, experience, judgment Collaborates cross-functionally to understand / document business needs in an end-to-end manner Drives creation of program roadmaps Collaborates with business customers, Program Managers, and Design & Engineering Partners to drive entire project and program lifecycles Identifies change management opportunities; ensures team facilitates change management initiatives related to assigned projects and programs Manages / leads team to demonstrate high velocity, efficiency, and morale; ensures team consistently meets committed deadlines Flexes existing processes to maximize outcomes; identifies critical risks and dependencies; anticipates / resolves critical team issues with little escalation A related degree or comparable formal training, certification, or work experience 5+ years of experience in program management or technology consulting Experience leading people Experience supporting retail, supply chain, ecommerce, or digital marketing operations Experience successfully working in a fast-paced, change-oriented environment Comprehensive knowledge of voice of the customer techniques and project management tools Working knowledge of retail accounting / finance principles Advanced Excel, SQL, and analytical skills Advanced verbal / written communication and presentation skills Strong Agile / Scrum skills Strong negotiating and interpersonal skills Strong decision-making skills Leadership / management skills Ability to leverage data to tell a meaningful story Work collaboratively in a fast-paced, deadline-driven environment Work extended hours
Manager Of E-Commerce Home Delivery Optimization Project And Program Management
Responsibilities As a Manager of eCommerce Home Delivery Optimization Project and Program Management, you'll lead a team of 3-4 Partners who provide strategic guidance and engagement with key stakeholders and project / program teams. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources People drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a : HEART FOR PEOPLE...skills to ensure your team understands customer business needs? HEAD FOR BUSINESS...ability to use rigorous logic / methods to solve difficult problems? PASSION FOR RESULTS...drive to push for positive change?
We are looking for :
- 5+ years of experience in program management or technology consulting
- Experience leading a team of 3-4 Project / Program Managers
- Experience leading projects involved with Home Delivery or eCommerce Fulfillment
What is the work? Management / Project Management :
What is your background?
Do you have what it takes to be an H-E-B Manager of Corp Project & Program Management?
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Ecommerce Manager • San Antonio, TX, US
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