Community Manager

Empowering You To Shape A Brighter Way Forward

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What This Job Involves

This position serves as the central point of contact for workplace operations and colleague experience, ensuring optimal functionality of office spaces while providing exceptional service to all occupants. The role combines facility management, colleague engagement, and administrative support to create a seamless, productive workplace environment that meets service level agreements and regulatory compliance standards.

Your day-to-day tasks will include :

• Conduct daily site walks to assess office, floor, and facility conditions, ensuring meeting rooms and collaboration spaces remain in ready-to-use condition
• Manage colleague inquiries and work requests tactfully, triaging issues to appropriate parties within established timeframes
• Serve as the primary office host, greeting colleagues by name when possible and maintaining visible engagement throughout the workspace
• Coordinate conference room bookings, food deliveries, facility requests, and room setups to support business operations
• Collaborate with facilities management, engineering, project management teams, and external vendors to maintain workspace functionality
• Provide site tours for new hires and assist with colleague engagement initiatives and events as directed by clients
• Respond to all colleague requests (verbal and email) within one business day, including personal follow-up to ensure resolution
• Monitor and maintain office equipment including kitchenette and pantry facilities in good working condition
• Administer workplace policies such as clean desk protocols and appropriate space usage guidelines

Desired Experience And Technical Skills

Requirements :

Preferred :

Location : On-site Malvern, PA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

Accepting applications on an ongoing basis until candidate identified.