Consumer Loan Officer

Glacier Hills Credit Union

Consumer Loan Officer

West Bend, WI

Now Hiring : Consumer Loan Officer – Be the Difference Maker!

About the Opportunity

If you thrive on helping people achieve their dreams — whether it’s buying their first car, consolidating debt, or simply gaining a little more financial peace of mind — this is your opportunity.

As a Consumer Loan Officer, you’ll be more than a lender. You’ll be a financial problem-solver, trusted advisor, and relationship builder. You’ll turn conversations into solutions and goals into reality, all while working in a collaborative, energetic, and growth-driven team environment.

We’re looking for someone who’s driven, upbeat, and confident — someone who believes great service is personal, not procedural.

What You’ll DoConnect : Engage with members by phone or online — no cold walk-ins, just meaningful conversations that matter.

Deliver Fast Solutions : Guide members through a smooth, convenient lending process — start to finish, without the branch visit.

Think Creatively : Listen first, then design lending solutions tailored to each member’s unique financial story.

Exceed Goals : Crush your lending and sales targets while providing a five-star experience every single time.

Collaborate : Work with teammates and other departments to strengthen relationships and elevate every member interaction.

Grow : Participate in ongoing training to stay sharp, confident, and ready to help more members reach their financial goals.

What You BringA passion for exceptional member service — you don’t just meet expectations, you raise them.

Strong communication skills across phone, email, and chat.

Comfort with technology — you move between systems like a pro.

A self-starter mindset with the drive to hit goals and celebrate wins.

The ability to stay organized, think independently, and thrive in a fast-paced environment.

Receptive to feedback and always looking for ways to improve your game.

Why You’ll Love It HerePurpose : You’re not just processing loans — you’re changing lives.

People : Join a supportive team that celebrates success together.

Growth : Ongoing professional development and career advancement opportunities.

Culture : A place where positivity, passion, and performance go hand-in-hand.

Indoor office environment.

Ready to make lending personal again?

Bring your energy, your empathy, and your ambition — and let’s make a difference, one member at a time.

Apply today!