Account Manager Vaccines
The Account Manager (AM) Vaccines is responsible for the development of long-term relationships with corporate accounts, Public Health Networks, Aged Care and EHS vaccine providers to identify and execute on growth opportunities beyond NIP and drive Pfizer vaccination uptake rate through strategic partnerships and programs. As the "General Manager" for the accounts, the AM is responsible for leading and driving the usage and uptake rates as well as the profitable & sustainable growth and the commercial performance of the accounts.
The AM should be proficient at planning and executing an effective relationship strategy and building / maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers within each key account.
Pfizer Account Management responsibilities are segmented into three key areas of focus : Key Account engagement, account management, and leadership.
Customer Relationship Development
- Leads, coordinates, and manages the long-term, consultative, senior executive Key Account relationship to become a trusted business advisor. Extends the relationship beyond traditional procurement and contracting into other lines of business
- The AM should be proficient at planning and executing an effective relationship strategy and building / maintaining effective, long-term business relationships at the senior executive level with key decision makers and influencers within each account
- Become the single point of contact at Pfizer for key vaccine accounts
- Management & resolution of queries
- Build a Pfizer strategy with the relevant vaccine channels
- Identification and development of business opportunities with accounts
Account Planning & Management
Lead the strategic sales planning process for key accountsCreatively delivers innovation and thought leadership to the Key Account relationship to increase strategic relevance of the Pfizer brand.Commercial negotiators for PfizerIdentify, plan & manage the execution of commercial deals for the vaccine portfolioKey Account Management administration, including customer database managementInternal Stakeholder ManagementBusiness Performance
The AM identifies and prioritizes Pfizer opportunities through understanding the Key Accounts' business and strategic imperatives, and is responsible for developing and executing an effective Key Account Plan for each identified Key AccountDeliver on Account centric goals - including business KPIs and budgetsMonitor industry, market changes, competitor activity to build into sales plans and strategiesResponsible for overall service excellence with Key Accounts.C Suite and Procurement focus beyond brand focus may include finance, environmental services etc.Qualifications
10+ years of Retail pharmaceutical experience with focus on customer centric behaviour or Key Account Management.5+ negotiating contracts and pricing strategiesBachelor's degree or higher in Business or ScienceDiploma in Key Account Management desirable.Management and / or marketing experience strongly recommendedCompletions of a Key Account Management Best practice workshop - preferredWork Location Assignment : Remote - Field Based
At Pfizer we care about our colleagues' wellbeing and offer a range of great benefits for them, including :
Paid parental leaveAccess to Health & Wellness appsCareer Growth Experiences programRecognition & rewards programPaid volunteer daysLife Insurance BenefitsPfizer Learning Academy access to top content providersAccess to flu vaccines & skin checksOptions to purchase additional leaveSalary packaging & novated lease optionsBenefits listed may vary depending on your position and location and may be subject to change.Pfizer Australia and New Zealand's diverse workforce represents the patients we serve and the communities in which we operate. With a focus on Diversity, Equity & Inclusion (DE&I), Pfizer ANZ ensures our people are heard and cared for. We offer engagement opportunities in both Colleagues Resource Groups (CRGs) and workstreams across : Culture and Tradition, Reconciliation @ Pfizer (RAP), Gender Equity (GEN), Disability and through the Out Pfizer Employee Network (OPEN) for our LGBT + colleagues and allies.
If you require reasonable adjustment during your application, please reach out to the Talent Acquisition Manager.