Systems Administrator

Job Description

Job Description

We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.

Responsibilities :

• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.
• Manage and maintain server environments, including virtualization and network operations.
• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.
• Utilize Active Directory to manage user accounts, permissions, and system configurations.
• Oversee Windows-based systems, ensuring updates and security measures are implemented.
• Collaborate with team members to manage projects and ensure timely completion.
• Apply cybersecurity best practices to safeguard data and systems from potential threats.
• Leverage automation and artificial intelligence tools to optimize system performance.
• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
• Proven experience in customer service within a technical environment.
• Strong proficiency in Active Directory and Windows Server.
• Familiarity with Windows 10 and Dell Technologies.
• Hands-on experience with Citrix technologies.
• Knowledge of server and network infrastructure, including virtualization.
• Background in cybersecurity and automation is highly desirable.
• Ability to effectively manage and complete technical projects.
• Excellent problem-solving and communication skills.