Billing Clerk

Job Description

Job Description

We are looking for a detail-oriented Billing Clerk to join our team in West Des Moines, Iowa. In this role, you will play a vital part in processing payments, maintaining accurate records, and ensuring smooth communication with policyholders and agents. If you have a strong background in billing functions and are eager to contribute to a dynamic insurance environment, we encourage you to apply.

Responsibilities :

• Process premium payments and make necessary mode changes across various Life systems.
• Apply payments from online remittance providers to update Life policy systems accurately.
• Handle policy reinstatements in line with established guidelines.
• Manage organization-specific draws and reversals efficiently.
• Communicate with banks, policyholders, and agents to gather information for research and resolve inquiries.
• Generate formal correspondence to policyholders and agents addressing questions and concerns related to billing processes.
• At least 1 year of experience in billing functions or related roles.
• Proficiency in handling billing collections and generating accurate billing statements.
• Familiarity with computerized billing systems and processes.
• Strong attention to detail and ability to maintain accurate records.
• Excellent communication skills for interacting with policyholders, agents, and financial institutions.
• Ability to follow established guidelines and procedures for policy reinstatements.
• Comfortable working in a fast-paced insurance environment.