Salesforce Developer and Automation Engineer

Salesforce Developer & Automation Engineer

Reports to : Revenue Operations Manager

Employment : Full-Time, Exempt

Company Summary

StationMD is a telehealth company dedicated to serving individuals with intellectual and / or developmental disabilities (I / DD). All StationMD clinicians are board-certified and specially trained to treat individuals with I / DD. Clinicians are available 24 / 7 via telemedicine for urgent and non-urgent medical matters. StationMD also offers scheduled behavioral health visits via telemedicine to individuals with I / DD. In providing this suite of services, StationMD enables individuals with I / DD faster access to high-quality care and substantially reduces unnecessary medical costs.

Position Summary

The Salesforce Developer & Automation Engineer joins our RevOps team to ensure optimal performance of our Salesforce implementation and drive technological innovation across the organization. This role will begin with stabilizing and optimizing our Salesforce instance, then expand into broader automation and AI projects as the business grows. The position requires partnering closely with RevOps leadership to translate business requirements into scalable technical solutions that improve efficiency across Sales, Operations, Finance, and Clinical teams.

Essential Duties & Responsibilities

In the role of Salesforce Developer & Automation Engineer, you will :

• Build, maintain, and optimize Salesforce solutions including Apex code, Flows, Lightning Web Components, APIs, and system integrations.
• Ensure Salesforce data hygiene, scalability, and system reliability through proactive monitoring and maintenance.
• Manage Salesforce user administration including Permission Sets, Roles, Profiles, and security settings.
• Oversee Salesforce Data Cloud and manage various data streams for optimal data flow.
• Create, maintain, and manage comprehensive Salesforce reports and dashboards to support Growth, Operations, and Finance departments.
• Develop and maintain technical documentation for all Salesforce customizations and integrations.
• Explore, evaluate, and deploy automation solutions (RPA, Power Automate) and AI technologies (Einstein, Agentforce, Agentic AI, LLMs, etc) to streamline organizational workflows.
• Collaborate with non-technical stakeholders to understand business needs and deliver user-friendly, intuitive solutions.
• Provide data backup / restore, business continuity and disaster recovery support to ensure system uptime and data protection.
• Troubleshoot system issues and provide technical support to end users across departments.
• Stay current with Salesforce releases, new features, and best practices to continuously improve system performance.
• Participate in strategic planning sessions to identify technology solutions that support business growth objectives.
• Train team members on new Salesforce features and automated processes.
• Monitor system performance metrics and recommend improvements to enhance user experience and data accuracy.

Qualifications

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