System Administrator

Job Details

Job Location

Campus Support Center - West Covina, CA

Position Type

Full-Time

Education Level

None

Salary Range

$75000.00 - $85000.00 Salary / year

Travel Percentage

Up to 25%

Job Shift

Any

Job Category

Education

Description

Success Education Colleges (SEC) is a family of institutions comprised of North-West College, Glendale Career College, Nevada Career Institute and Marsha Fuerst School of Nursing. SEC is a leader in allied health education, and has been offering quality and affordable health care training programs for over 58 years.

Our everyday mission is to educate students in short term and professional programs for gainful employment and career advancement. To accomplish this, we provide a professional faculty, well-qualified administrators, and a top-notch support staff.

POSITION SUMMARY

Success Education Colleges is seeking a skilled and proactive System Administrator to manage and support our Microsoft cloud infrastructure, Cisco network equipment, and Avaya phone systems. This role is critical in ensuring the reliability, security, and performance of our IT systems across multiple campuses. The ideal candidate will have hands-on experience with Microsoft Entra (formerly Azure AD), Microsoft Intune, and other Microsoft 365 cloud services, as well as knowledge in networking, telephony systems, and email security platforms.

KEY RESPONSIBILITIES

• Microsoft Cloud Systems Management
• Administer and maintain Microsoft Entra ID, including user provisioning, group policies, and conditional access.
• Manage Microsoft Intune for device compliance, application deployment, and endpoint security.
• Support and optimize Microsoft 365 services including Exchange Online, SharePoint, and Teams.
• Monitor system performance and implement best practices for cloud security and identity management.
• Network Infrastructure
• Configure, monitor, and troubleshoot firewalls.
• Configure, monitor, and troubleshoot switches and Wi-Fi infrastructure.
• Maintain network performance by performing network monitoring and analysis.
• Implement and manage VLANs and wireless networks across multiple campus locations.
• Ensure network security through access controls, patch management, and firmware updates.
• Telephony Systems
• Administer and support phone systems, including user extensions, voicemail, and call routing.
• Troubleshoot VoIP issues and coordinate with vendors for escalated support.
• Maintain documentation of telephony infrastructure and configurations.
• Security and Awareness
• Manage phishing simulations and analyze results to improve user awareness.
• Administer email security policies and threat detection as needed.
• General IT Support & Projects
• Collaborate with the IT team on infrastructure upgrades, migrations, and new technology rollouts.
• Provide Tier 2 / 3 support for escalated technical issues.
• Maintain system documentation, diagrams, and standard operating procedures.
• Participate in disaster recovery planning and testing.

Qualifications

QUALIFICATIONS AND EXPERIENCE