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Senior Technical Writer
Senior Technical WriterHubbell Incorporated • Boonton, NJ, United States
Senior Technical Writer

Senior Technical Writer

Hubbell Incorporated • Boonton, NJ, United States
1 day ago
Job type
  • Full-time
Job description

Job Overview

This is senior-level Technical writer position that involves being a part of an Engineering team which develops complex embedded hardware products in the area of communications, protection for the electric utility market. The individual in this position should be able to work with design engineering, application engineering team as well as product management for writing product documentation such as Quick Start Guides, Instruction Manuals, Product bulletins, White papers, FAQs etc. for end-users. The individual also will be responsible for documentation for internal customers - SOPs, EC releases, creation of BOM, documenting tribal knowledge possessed by only few team members etc.

A Day In The Life

  • Be a skilled wordsmith and be responsible for developing comprehensive technical product documentation- Quick Start Guides, Product bulletins, Instruction Manuals, Installation Guides, White Papers - that meets industry standards
  • Obtain necessary understanding of products and services to translate complex product information into simple, polished, and engaging content for the end-users
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets product's end-users up for success
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
  • Develop SOPs and document tribal knowledge in the business for internal teams as per given directions
  • Develop outline for various technical documents listed above working with product management and design engineering teams
  • Work hands-on, as necessary, with complex industrial products to familiarize yourself with product enough to outline configuration steps of specific product feature
  • Efficiently work in a fast-paced, goal-oriented product development environment
  • Evaluate current content and develop innovative approaches for improvement
  • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

What will help you thrive in this role?

REQUIRED EDUCATIONAL QUALIFICATIONS AND EXPERIENCE :

  • Bachelor's degree in Electrical Engineering, Mechanical Engineering or any science related field
  • At least 8 years of relevant experience as effective Technical Writer
  • Proven ability to quickly learn and understand complex topics, grasp new concepts, technologies, products, test equipment, technical jargons
  • Previous experience of writing documentation and procedural materials for multiple audiences
  • Superior written and verbal communication skills, with a keen eye for details
  • At least 3 years of experience working with design engineering and product management to improve user experience : design, GUI, help refine content and create visuals and diagrams for technical support content
  • Proven ability to handle multiple projects simultaneously with ability to prioritize
  • Firm understanding of the systems development life cycle (SDLC)
  • DESIRED QUALIFICATIONS :

  • Previous software development experience
  • Previous product testing experience
  • Certification through the Society for Technical Communicators
  • Experience using XML tools to create documentation
  • Hubbell Incorporated

    Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

    The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

    We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

    Hubbell Utility Solutions

    Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

    Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA : M / F / Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

    The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

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    Senior Technical Writer • Boonton, NJ, United States

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