Loan Administrator / Banker

Job Description

Job Description

We are looking for a dedicated Loan Administrator / Banker to join our team in San Jose, California.

Key Responsibilities :

• Assist in the preparation, processing, and closing of consumer, mortgage, and small business loans.
• Review loan documentation for accuracy and compliance with regulatory requirements and internal policies.
• Monitor loan files to ensure timely follow-ups, renewals, and disbursements.
• Maintain and update loan records in the core banking system.
• Coordinate with underwriters, loan officers, and legal teams during the approval and funding processes.
• Handle post-closing tasks, including file audits, document imaging, and collateral tracking.
• Respond to internal and external inquiries regarding loan status and documentation.
• Serve as the first point of contact for clients regarding banking products and services.
• Open new accounts, including checking, savings, CDs, IRAs, and more.
• Conduct needs-based assessments to offer tailored financial solutions.
• Promote and cross-sell bank products, including loans, credit cards, and investment services.
• Educate customers on digital banking tools and self-service options.
• Ensure compliance with KYC / AML and all applicable banking regulations.
• Handle customer transactions with accuracy, confidentiality, and professionalism.
• Proven experience in cash handling and managing financial transactions.
• Familiarity with retail banking operations and procedures.
• Strong attention to detail and ability to ensure transaction accuracy.
• Excellent communication and customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of banking systems and software is preferred.
• High school diploma or equivalent required.
• Willingness to adhere to compliance and security standards.