Plumbing Operations Manager

Plumbing Operation Manager

Join Benjamin Franklin Plumbing of Roseville, CA as a Plumbing Operation Manager, where you will lead a dedicated team in providing exceptional plumbing services. This role offers the opportunity to drive operational excellence and ensure customer satisfaction in a dynamic environment.

Primary Responsibilities :

• Implement operational best practices to improve efficiency and achieve target gross margins.
• Manage branch expenses including labor, vendor contracts, inventory, and fleet operations.
• Oversee facility maintenance, inspections, and repairs to safeguard company assets.
• Enforce OSHA compliance and company safety standards, including training, assessments, and corrective actions.
• Ensure compliance with all licensing, permitting, and local code requirements.
• Recruit, hire, and develop service staff; manage performance, schedules, priorities, and assignments to maximize productivity and customer satisfaction.
• Deliver ongoing technical and communication training through ride-alongs, in-house sessions, webinars, and company learning platforms.
• Review service documentation, conduct job site evaluations, and maintain procedural compliance among field personnel.
• Support dispatch operations to ensure accurate job scheduling, technician matching, and proper time documentation.
• Resolve customer concerns promptly through clear, professional communication.
• Coordinate with HR weekly on staffing needs and manpower planning.
• Attend and participate in company-sponsored training and leadership development.

Compensation : $85,000.00 - $100,000.00 per year

Benefits : 401(k), Competitive salary, Free uniforms, Opportunity for advancement, Training & development

Pay We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.

Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!