Community Health Representative II / III - Closes 11 / 6 / 2025

Job Description

Job Description

SUMMARY :

Performs community contact work, assists in providing services to clients and their family members, and acts as an advocate and resource person in accordance with the Community Health Care Section (CHCS) Department Policy & Procedure Manual under supervision of the (CHCS) Public Health Nurse Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Uses principles of confidentiality and maintains boundaries between staff and clients.
• Builds trusting partnerships with clients and families.
• Applies principles of a strength-based approach in assisting clients and families.
• Uses appropriate communication, resolves differences in constructive ways and promotes an attitude of teamwork throughout the organization.
• Documents interactions with families, staff and community agencies within the electronic health record according to CHCS Section Policy and Procedure.
• Responds to referrals in a timely manner.
• Follows appropriate Home Visiting Procedure according to client need, i.e. postpartum home visits, elder home visits, safety and prevention home visits, Family Spirit home visit, etc.
• Reports problems and concerns about clients to CHCS Public Health Nurse or CHCS Registered Nurse.
• Demonstrates cultural competency while working with the community.
• Uses observation skills, knowledge and training to gather information about family members to develop a plan of care.
• Develops relationships with co-workers and community agencies to readily access and share resources for family support.
• Manages time effectively, providing required documentation in a timely manner and accomplishing required tasks within a designated period of time.
• Performs vital sign measurements and basic procedures which may include, but is not limited to; blood glucose, lead screening, Basic First Aid, Ages and Stages Child Development Questionnaire and Diabetic Foot Care.
• Assists with development, selection and distribution of culturally specific health education materials.
• Provides individual and community education addressing chronic disease, prenatal, early childhood development, injury prevention and other identified topics.
• Follows CHCS Policy and Procedures when encountering serious issues such as : Domestic Violence, Child Abuse and Neglect, Alcohol and Substance Abuse, Adult Mental Illness, Family Member Incarceration, Suicide Prevention, Medical and Dental Emergencies.
• Follows CHCS Policy and Procedures to assist families with basic needs such as : Homelessness, Unsafe Housing, Lack of Food and Clothing, Lack of Transportation.
• Provides screening for health care needs and refers appropriately.
• Promotes healthy lifestyle choices in the areas of, but not limited to : nutrition, physical activity, safety / injury prevention, parenting, etc.
• Participates in community events such as : Salmon Festival, Spring Flings, HAWC Walk / Run to promote healthy lifestyle choices.
• Assists clients in obtaining therapy or preventive health care as needed.
• Networks with other resources such as : Public Health Department, Northern California Indian Development Council, Tribal Partners, California Rural Indian Health Board, and others.
• Maintains current community health trends as advocated by UIHS standards.

CHR II –

CHR III - Assists with training of CHR Level II position.

SUPERVISORY RESPONSIBILITIES :

This position has no supervisory responsibility.

QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION / EXPERIENCE : Educational degrees must be from a US Department of Education accredited school