Salesforce Product Owner / Business Analyst

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Job Title : Salesforce Product Owner / Business Analyst

Location : Austin, Texas - HYBRID

Duration : 6+Months

Job Description :

Salesforce Product Owner

II. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements :

Candidates that do not meet or exceed the minimum stated requirements (skills / experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required / Preferred

Experience

Required

Application development as agile / scrum product owner / business analyst

Required

Liaison between business community and IT teams

Required

Reviewing, analyzing, and evaluating business processes, systems, and user needs

Required

Customer-focused user experience design

Required

Writing acceptance criteria-based user stories

Required

Agile development experience with Scrum, Kanban

Required

Analytical thought process for prioritization and negotiation

Required

Highly complex application security requirements

Required

Organizing user acceptance testing per sprint and end-to-end

Required

Business process and story mapping

Required

Atlassian Jira & Confluence for backlog management and documentation

Required

Completing system documentation

Required

Salesforce Public Sector Solution (PSS), Government Cloud, or Nonprofit Cloud (NPSP) for grant management systems

Required

Proficient with Microsoft Office products (Outlook, Project, Visio)

Required

Proficient with collaboration products (Microsoft Teams & SharePoint)

Required

Building Grant Management Systems using Salesforce

Required

Certified Salesforce Business Analyst (provide cert number)

Required

Salesforce Admin Certification (provide cert number)

Preferred

Software development background

Preferred

Salesforce Lightning and Omni Studio

Preferred

Grant program experience (federal, state, local, or nonprofit)

Preferred

Enterprise architectural design

Preferred

Establishing, documenting, and communicating standards, best practices, fixes, and providing system direction & recommendation

Preferred

Public sector experience (government agency or contractor)

Preferred

Requirements gathering for grant management systems

Preferred

508 Compliance / Web Accessibility

Preferred

Information Security Office Compliance

Preferred

ServiceNow or ITSM ticketing and workflow automation platforms

Preferred

Salesforce Admin, App Builder Certified

Preferred

Salesforce Trailhead Ranger or super badges