Operations Manager

About PCS

PCS is a Managed Services Provider (MSP) with offices across Florida. We deliver white-glove IT support, cybersecurity, and cloud solutions that simplify technology for businesses. As we continue to grow, we are seeking a proactive and detail-oriented Operations Manager to oversee daily business operations, support cross-departmental coordination, and drive continuous improvement in administrative, financial, and operational processes.

Position Summary

The Operations Manager plays a key role in ensuring the smooth and efficient functioning of all PCS offices. This individual manages day-to-day operations, coordinates with leadership and technical teams, oversees administrative processes, and ensures that company standards, systems, and workflows are consistently maintained.

Key Responsibilities

Operational Oversight

• Manage day-to-day office and business operations across multiple PCS locations.
• Oversee administrative and procedural functions to ensure consistency and efficiency.
• Develop, implement, and maintain operational policies and procedures to enhance company performance.
• Monitor ongoing projects and coordinate between departments to ensure deliverables are met on time and within scope.

Team & Staff Coordination

Administration

Technology & Systems

Leadership Support & Compliance

Qualifications & Skills