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Insurance Customer Service Representative

Insurance Customer Service Representative

Corey Mayle Allstate InsuranceWesterville, OH, US
28 days ago
Salary
$35,000.00–$40,000.00 yearly
Job type
  • Full-time
  • Quick Apply
Job description

Corey Mayle Allstate Insurance is inviting you to become a part of our dedicated team in Westerville, Ohio, as an Insurance Customer Service Representative. We are a company that values our customers and their unique needs, ensuring they receive the best possible service. In this role, you will be at the heart of our customer interactions, providing a positive experience with every conversation. We take pride in our friendly and welcoming atmosphere and our commitment to delivering top-notch service. As an integral part of our team, you will have the opportunity to directly contribute to our companys success, making a difference in the lives of our clients by addressing their inquiries and offering solutions. If you possess excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity. Experience the rewarding feeling of building lasting relationships within a positive and supportive workplace.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Responsibilities

  • Client Interaction : Provide exceptional service by engaging with clients, addressing their inquiries, and resolving their issues efficiently.
  • Policy Management : Assist clients with policy servicing, including policy changes, updates, and renewals.
  • Problem Solving : Investigate and resolve any issues that clients encounter to ensure their satisfaction.
  • Documentation : Maintain accurate records of client interactions, transactions, and any correspondence.
  • Communication : Coordinate with team members and other departments to ensure seamless service delivery and client satisfaction.

Requirement

  • Experience : Previous experience in a customer service role, preferably within the insurance industry, is advantageous.
  • Communication Skills : Top-notch verbal and written communication skills to effectively engage with clients.
  • Customer Focus : A strong commitment to helping and guiding clients with their insurance inquiries or issues.
  • Problem-Solving : Excellent problem-solving skills to provide satisfactory resolutions to customer concerns.
  • Organizational Skills : Ability to manage multiple tasks and prioritize client needs efficiently.
  • Technology : Proficiency with standard office software and familiarity with CRM systems is preferred.
  • Education : High School Diploma or equivalent educational qualification is required.
  • Licensing : Willingness to acquire any necessary licenses or certifications as required.
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    Insurance Customer Service Representative • Westerville, OH, US