RN-Patient Care Coordinator-Case Management

Overview

The Patient Care Coordinator (PCC) serves an integral role in the multidisciplinary effort to identify and deliver quality and cost efficient healthcare to patients. While the role is multifaceted, concentrated effort is given to the oversight and collaborative coordination of care and services for a defined patient population, ensuring that adequate discharge plans are in place, and completing utilization management and quality review activities. The PCC teams with Social Services in guiding these efforts. St. Luke's C.A.R.E delivery model (Continuity, Accountability, Relationship-based, Evidence-based) reflects a commitment to compassionate, competent care delivered by the interdisciplinary team. Care is provided through a therapeutic relationship with the patient and family. A spirit of inquiry is encouraged and supported. Evidence-driven protocols are utilized to assure reliable and consistent care. The PCC collaborates with members of the interdisciplinary team to achieve department and hospital goals related to coordination of care, reducing readmissions, and efficiency of the patient stay.

The PCC is unit based, providing oversight to a defined patient population. The PCC has established core functions of care coordination that are consistent across units; teamwork to manage care coordination needs across all units is an expectation. The PCC reports centrally to the Manager of Care Coordination.

Why UnityPoint Health?

At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

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With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

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Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Clinical Excellence

Assesses for level of care (LOC) and expected length of stay (LOS) for patients entering the health care setting using established criteria when appropriate.

Assesses patient's clinical and psychosocial needs, identifies risk factors and develops plan based on identified needs.

Collaborates with patient and significant others in developing an individualized discharge plan consistent with identified patient needs.

Qualifications