User Experience Expert - Brussels - Far site Job at Phiture in Germantown

Overview We are on the lookout for a User Experience Expert (UXE) to join our team for working with European Institutions based in Brussels in an Far site position.

Get to know us - SEIDOR

At SEIDOR, we drive client transformation and competitiveness with cutting-edge technology and innovation, with a relentless focus on the human element and a commitment to nurturing talent and sustainable growth.

As a diverse and inclusive company that champions equal opportunity, we boast a team of over 8,000 professionals in our global presence across 45 countries in Europe, Latin America, the USA, the Middle East, Africa, and Asia.

We believe the digital world’s challenges require not only the best technologies and partnerships but most importantly, the best people. That’s where you come in – we need you to help us scale new heights.

For this position you would be working with our client from the European institutions.

Below are the details of your role and requirements.

Your Role Prepares quantitative and qualitative research and analysis

Field studies

Usability studies

User requirements research

Task flows

Heuristic evaluations

Surveys

Synthesis of UX research, web analytics data, as well as surveys, legacy and organizational goals

Presents reports

UX writing

Problem solving attitude

Data-driven decision-making

Service design

Coach, mentor and transfer UX knowledge across the organisation

Communicate the organisation’s strategic vision and goals from an end-user’s point of view

Works closely with business and cross functional teams to reach desired organizational goals

Participation in technical working groups, progress meetings and meetings with the users. Regular liaison between user services and development teams to ensure requirements are properly implemented

What’s in it for you? From day one, you’ll find opportunities for personal and professional development within a supportive team environment. We offer :

A hybrid work schedule, blending in-office collaboration with the convenience of working from home.

Continuous learning and development through SEIDOR Academy.

A dynamic international workplace with diverse teams.

A commitment to your well-being, work-life balance, and career growth.

Rapid advancement opportunities in a short period of time.

Engaging events and a comprehensive onboarding program.

Requirements Who we think you are :

Experience as a UX consultant, UX researcher, Digital communicator or equivalent

Experience with responsive design for web-application

A portfolio that shows the ability to work across various industries

Experience with Design tools such as Figma, Invision

Knowledge of high-fidelity prototyping, wireframing, interaction flows and information architecture

Experience with usability audits and usability testing

Experience with accessibility tools such as NVDA, WAVE is an asset

Experience with WCAG 2.1 and WCAG 2.2

Experience with web technologies and standards (e.g. HTML, XML, CSS, SEO, web analytics)

Knowledge of Drupal (10x, 11x) and PHP is an asset

Experience with modern JavaScript framework (React, Vue) is an asset

Knowledge of Europa Component Library (ECL) is an asset

Knowledge of GIT

Experience with Atlassian tools (Jira, Confluence, Bitbucket)

Knowledge of Jenkins CI / CD tool

Knowledge of agile development principles

Ability to apply high quality standards and work towards deadlines

Analysis and problem-solving skills

Very good communications skills, both verbal (e.g. : presentations, seminars, etc.), and written (e.g. : reports, articles, etc.)

Develop trusted relationships with business managers to help them integrate user experience capabilities as a strategic asset

Capability to write clear and structured documents.

Knowledge of the Commission's Erasmus+ programme is an asset

Knowledge of the Commission’s European Solidarity Corps programme and its programme guide is an asset.

Knowledge of the following tools : MS Teams, Signal

Specific expertise at least 5 years of specific expertise with Figma (min. competence level 4)

at least 5 years of specific expertise with Adobe Photoshop and Illustrator (min. competence level 4)

at least 8 years of specific expertise with Accessibility standards

at least 10 years of specific expertise with User-centered design

CERTIFICATIONS & STANDARDS User-Centered Design (UCD) principles

UX Research methodologies (User interviews, Persona, Journey mapping, Usability tests)

Participatory Design practices (Design Sprints, UX Workshops)

UX Prototyping Standards (Figma, Adobe XD, Sketch)

Usability and Accessibility Standards (WCAG 2.1, WCAG 2.2)

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