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Residential Peer Support Specialist
Residential Peer Support SpecialistThe Well • Norfolk, NE, United States
Residential Peer Support Specialist

Residential Peer Support Specialist

The Well • Norfolk, NE, United States
1 day ago
Job type
  • Temporary
Job description

Overview

The Residential Peer Support Specialist plays a vital role in supporting residents in our Mommy & Me program , which serves pregnant people and mothers with children up to 12 years old in a therapeutic residential environment. Recovery, pregnancy, and parenting are all challenging journeys-our program provides the compassionate, specialized support needed to navigate them together. The Peer Support Specialist uses personal lived experience, trauma-informed care, and peer-based approaches to empower residents in their recovery and daily lives.

Qualifications

  • Preferred age 21+ with a high school diploma or GED.
  • Certified Peer Support Specialist (CPSS) certification highly recommended ; candidates not yet certified must be committed to obtaining certification as soon as possible.
  • Able to pass initial and random drug screenings.
  • Knowledge of behavioral health disorders and willingness to expand expertise.
  • Strong written and verbal communication skills.
  • Resourceful, confident, and skilled problem solver.
  • Maintains confidentiality (42 CFR, HIPAA).
  • Works well independently and as part of a team.
  • Valid driver's license and insurable under agency policy.
  • Good stress management and ability to follow directives.
  • Flexible schedule (evenings, weekends, holidays).
  • Non-judgmental, caring, and growth-oriented attitude.
  • Self-motivated, adaptable, and optimistic.
  • Trauma-informed and culturally competent approach.

Duties and Responsibilities

  • Training and Certification - Complete and maintain all required certifications (e.g., Medication Aide, First Aid / CPR, Confidentiality, Ethics, Cultural Competency, De-escalation, Trauma-Informed Care, Crisis Management).
  • Referral Coordination - Partner with the Case Manager to complete referrals, connect with prospective residents, and ensure interim support is provided as needed.
  • Resident Engagement - Foster a positive, therapeutic, trauma-informed environment; model positive behaviors and coping skills; assist with communication, problem-solving, and recovery strategies.
  • Treatment Participation - Facilitate resident orientation, promote skill-building and advocacy, provide transportation as needed, participate in treatment team meetings, and assist with discharge or temporary placements.
  • Clerical Tasks - Answer phones, complete documentation (behavioral observations, incidents, group and progress notes) accurately and promptly.
  • Peer Support Services - Conduct one-on-one peer sessions, help residents set goals, track progress, and collaborate with treatment teams.
  • Schedule - Work every other weekend and perform other duties as assigned.
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    Peer Support Specialist • Norfolk, NE, United States