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Employee Relations and Engagement Manager

Employee Relations and Engagement Manager

Care Advantage Inc. CorporateRichmond, VA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Care Advantage, Inc has an exciting opportunity to add to our team! We are the largest privately-owned home care company in the Mid-Atlantic

We currently seeking an Human Resources Coordinator to join our growing team.

We offer a competitive wage , excellent benefit package to include 17 days of paid vacation and 10 paid company holidays along with the opportunity to join a winning team. We invite you to apply today!

Care Advantage, Inc. a home care company that specializes in one-on-one quality personal care and companionship in the home, hospital, nursing home or rehabilitation center. Care Advantage serves patients in the Virginia, Maryland, Delaware and greater Washington D.C. area. We tailor make care plans that works for our clients whether transitioning from the hospital to home or companionship for a few hours a day. Our staff is comprised of individuals who care about the patients we serve and the services we deliver. Care Advantage is here to give families and facilities peace of mind and to provide affordable nursing help with whatever is needed, whenever it is needed.

Job Summary :

This position is a hybrid / in office position. Candidate must be local to Richmond VA.

The Employee Relations and Engagement Manager (EREM) performs the crucial role of managing the daily operations of Human Resources to include managing full cycle employee relations, administering multiple areas of employee engagement, overseeing multiple HR positions, leading performance reviews and multi-state criminal record processing and a wide range of HR analytics. This position manages HR items that support regulatory compliance, quality assurance and the develop of key insights into the Company's HR-focused activities while developing the HR team.

This position promotes and supports the Company's core values of C ompassion, a positive can-do A ttitude, R espect and E xcellence.

Essential Job Responsibilities :

  • Employee Relations – act as a single point of contact for employee investigations across the organization; understanding state-specific legalities, handling the investigations, conducting legal discussions, filing insurance claims, providing leadership support and mentoring, communicating the decision, entering of information into compliance portal, leading associated staff training, etc.
  • Engagement Activities – Alongside CHRO and HRVP, drive company culture through the promotion of the company's ICARE values, while overseeing many aspects of engagement program to include town halls, engagement surveys, recognition and rewards program and others, all while keeping the focus on the caregiver experience and excellence in customer service.
  • Data Analysis - Analyze incoming data to identify trends, both good and those in need of adjustment, and offer suggestions on action items and next steps, lead efforts on final decisions.

Complete stay and exit interviews

  • Performance Reviews – Oversee the annual performance progress to include setting up electronic process within HRIS, training leadership on process, developing communication plan to leadership and staff, compensation analysis and discussions with ELT.
  • Criminal Record Check (CRC) Processing – Manage the processing of CRCs based on statewide requirements, federal barrier crime lists, internal policy mandates and timing requirements.
  • Staff Oversight - Oversee HR Generalists and Coordinators daily activities to include needed support, development, mentoring and correction as needed.
  • Weekly one-on-ones established to understand current workload status, challenges and barriers faced, required partnerships, education needs, etc.

  • Design independent growth plans for teammates to encourage engagement, longevity and creativity within one's job.
  • HR Operations Duties – Actively lead the following HR Operational items to ensure daily HR success :
  • Policy Interpretation

  • Handbook Maintenance & Updates
  • Creation of Job Descriptions
  • State and Federal mandated reporting and posters
  • Unemployment claims and communications, utilizing HRIS provider and connecting directly with the unemployment offices as needed, attending hearings as needed
  • HRIS SME - Act as HRIS subject matter expert ensuring daily system needs are meet with accuracy and timeliness
  • Mergers & Acquisitions (M&A) - Provide M&A assistance with onboarding and integration activities for new family members
  • Other projects / duties as assigned
  • Requirements :

  • Minimum of a Bachelor's degree in Business Administration, Human Resources, or associated field or equivalent experience
  • 7-10 years in a generalist HR role with emphasis on employee relations and day-to-day HR compliance; at least 2 years of leadership experience
  • Ability to apply and analyze data as it pertains to HR quality and compliance metrics
  • Experience leading HRIS activities; ADP knowledge preferred
  • Comfortable working collaboratively in cross-functional teams, with leadership and one's own
  • Ability to communicate effectively, both verbally and in writing, with all levels of an organization
  • Excellent presentation skills
  • Able to travel as needed to Company offices
  • If this sounds like you and your desire to join a growing team then we invite you to apply today!

    Location : 23112, 23114, 23235, 23238, 23832

    Job Posted by ApplicantPro

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    Employee And Manager • Richmond, VA, US

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