Sr. Partner Success Manager

Sr. Partner Success Manager

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world's most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

About the Role

As a Partner Success Manager at Nuro, you'll lead the execution of our commercial partnerships and nurture long-term relationships with our partners. Through coordinated program management across technical and business teams, you'll ensure Nuro delivers on our commitments while creating exceptional partner experiences. You'll also work closely with our partners' senior leaders and working-level teams to understand and internalize priorities, anticipate needs, and build trust.

From early development and testing through launch and scale, you'll serve as the bridge between Nuro and our partnersrepresenting Nuro externally while translating partner expectations into clear direction for our internal teams.

About the Work

You will be responsible for driving critical activities across the company and with our partners, including :

• Delivering a best-in-class program and experience for our commercial partners, driving partner satisfaction and retention, and growing our long-term partner relationships.
• Serving as the primary point of contact for commercial partners after contract signing, representing Nuro externally and advocating for partner priorities internally.
• Leading and coordinating end-to-end partner programs, from initial integration and testing to deployment and scaled commercial operations.
• Interfacing directly with internal and external executives and working teams, translating partner needs into actionable project plans and clear success criteria.
• Coordinating with internal cross-functional teams, including Engineering, Product, Operations, and Legal, to ensure timely execution, issue resolution, and our ability to meet partnership commitments.
• Conducting regular business reviews to track progress, address risks, manage escalations, and identify areas for improvement.
• Collaborating closely with business development, strategy, and product teams to identify and unlock new commercial opportunities.

About You

Bonus Points

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $167,200 and $250,800 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics.