Office Support Specialist

Office Support Specialist

Prestige Capital Group is seeking a dedicated and detail-oriented Office Support Specialist to join our growing team. This newly created position is designed to provide cross-departmental support and play an integral role in the continued growth and success of our company. This is an excellent opportunity for a motivated professional who enjoys a fast-paced environment, variety in their workday, and the chance to learn multiple facets of business operations. This role is perfect for someone with experience as a paralegal or experience with insurance claims and collections.

Key responsibilities include:

• Providing administrative and operational support across multiple departments, including Property Management, Customer Service, and Office Administration.
• Partnering closely with the Property Manager to coordinate maintenance requests, vendor communications, and project documentation as well as file for permits and follow up with vendors.
• Assisting with insurance claims by tracking progress, maintaining accurate records, and ensuring timely follow-up until resolution.
• Delivering professional customer service support via phone and email, ensuring a positive experience for all stakeholders.
• Collaborating with the Office Manager and internal departments to maintain clear communication, prioritize daily tasks, and complete assignments on schedule.
• Supporting office initiatives such as data entry, document organization, report preparation, and other administrative projects as needed.

Qualifications include:

• Previous experience in an administrative, office support, or customer service role preferred.
• Strong communication, organization, and follow-up skills.
• Ability to multitask and adapt to changing priorities in a fast-paced environment.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and comfortable learning new systems.
• Positive attitude, dependable work ethic, and collaborative team spirit.

Compensation and benefits include:

• Comprehensive medical, dental, and vision coverage (employee and dependents)
• Company match available for 401(k) plan
• Paid time off
• Paid holidays per company policy
• Opportunity to shape and develop a new role within a rapidly growing company

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.