Community Affairs & Pre-Enrollment Manager
The Agency for Persons with Disabilities is seeking a Community and Social Service Manager I - Selected Exempt Service (SES) to serve staff and management across the Agency. This position will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency's mission. Responses to the qualifying questions are required and must be verifiable based on your submitted application.
Salary Range : $54,000.00 - $60,851.00 Annually
The Work You Will Do :
- Monitors workflow and ensuring deadlines are met, as well as ensuring full compliance with pertinent chapters and sections of Florida Statutes, Florida Administrative Code, and Agency Policies and Procedures.
- Works with individuals and families with regards to intake and eligibility determination, pre- enrollment case management, working with service providers ensuring compliance with supported employment and supported living activities, and establishing and maintain community contacts and networking for the Region.
- Assists the Regional Program Administrator in completing ad hoc reports and in completing assignments.
- Provides leadership and direction to develop and maintain a well-motivated, productive work force, by facilitating staff development through training opportunities and fair equitable application of department personnel practices.
- Oversees intake and eligibility processes, facilitates integrated case coordination between service units to ensure comprehensive delivery of services through available community resources.
- Oversees pre-enrollment management.
- Provides oversight and coordination of all crisis tool activity.
- Assists in the authorization of Individual and Family Supports funds in accordance with budgetary requirements and applicable laws and rules.
- Oversees the implementations of strategic initiative to increase employment opportunities for Agency clients.
- Provides oversight of Supported Living services in applicable with Florida policies and procedures.
- Collaborates across the Region to enhance strategic partnerships with other state agencies and other external partners to benefit the clients of APD.
- Participates in meetings, conferences, forums, within the department and community outreach.
- Develops and maintains effective working relationships with other departmental administrators and sister agencies.
- Participate in emergency planning and response.
- Meets Region specific projects and assignments timeline from State Office, Regional Operations Manager, and Deputy Regional Operations Manager.
Minimum Qualifications :
High School Diploma or its equivalent.Valid Driver's License or other efficient means of transportation and willing to travel for work purposes.Four years of related professional experience.Knowledge, Skills, And Abilities :
Knowledge of use Microsoft Office Programs (Word, Excel, Outlook, Teams, SharePoint).Use APD iConnect to complete business processes.Methods of compiling, organizing, and analyzing data for the purpose of monitoring and evaluating staff.Structure and content of the English language, including meaning and spelling of words, rules of composition, and grammar.Ability to provide responsive customer service.Work with individuals with developmental disabilities.Multi-task effectively.Tracking systems to monitor and complete work assignments within required timeframes.Communicate effectively, orally and in writing, and the ability to prepare reports.Lead, supervise and manage people.Establish and maintain effective working relationships with internal and external customers.Deal with the public in a tactful, courteous, and effective manner.Analyze problems comprehensively and recommend solutions / change(s) quickly and effectively.Demonstrate sound judgment and decision making, weighing the costs and benefits of a potential action.Be flexible and prioritize workloads.For a more complete list of benefits, visit www.mybenefits.myflorida.com .