Talent.com
Store Protection Specialist
Store Protection SpecialistRoss Stores • Portsmouth, VA, US
Store Protection Specialist

Store Protection Specialist

Ross Stores • Portsmouth, VA, US
30+ days ago
Job type
  • Full-time
Job description

Store Protection Specialist

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success. Our winning team pursues excellence while learning and evolving
  • Career growth. We develop industry leading talent because Ross grows when our people grow
  • Teamwork. We work together to solve the hard problems and find the right solution
  • Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : This position provides a visible presence at the Store entrances / exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest / required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

Essential Functions :

  • Maintaining Safe & Secure Environment :
  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances / exits and on sales floor in a Company issued vest / required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.
  • Developing Great Teams & Partnerships :
  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.
  • Personal and Store Brand :
  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.
  • Mitigating Theft & Fraud :
  • Monitors entrances / exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Minimizing Operational Shortage :
  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention / security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and / or drug and alcohol testing.
  • Physical Requirements / ADA :

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    Create a job alert for this search

    Store Protection Specialist • Portsmouth, VA, US

    Related jobs
    Permitting Specialist

    Permitting Specialist

    VirtualVocations • Virginia Beach, Virginia, United States
    Full-time
    A company is looking for a Permitting / Joint Use Specialist to work remotely, supporting PST time.Key Responsibilities Develop strategies for railroad and state DOT crossings, bridge projects, and...Show more
    Last updated: 2 days ago • Promoted
    Border Patrol Agent

    Border Patrol Agent

    U.S. Customs and Border Protection • Battery Park, Virginia, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Customs and Border Protection Officer - Experienced

    Customs and Border Protection Officer - Experienced

    U.S. Customs and Border Protection • Chesapeake, VA, United States
    Full-time
    Customs and Border Protection Officer (CBPO).Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of high...Show more
    Last updated: 30+ days ago • Promoted
    Senior Security Analyst

    Senior Security Analyst

    VirtualVocations • Virginia Beach, Virginia, United States
    Full-time
    Security Analyst, Falcon Complete (Hybrid).Key Responsibilities Exercise incident handling processes across Windows, Mac, and Linux platforms Perform malware analysis and develop processes for i...Show more
    Last updated: 30+ days ago • Promoted
    U.S. Border Patrol Agent

    U.S. Border Patrol Agent

    U.S. Customs and Border Protection • Cape Charles, Virginia, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 16 days ago • Promoted
    Asst Director Reporting and Analytics

    Asst Director Reporting and Analytics

    InsideHigherEd • All Cities, Virginia, United States
    Full-time
    Reporting to the Executive Director of Institutional Effectiveness (IFX), the Assistant Director of Reporting & Analytics is responsible for managing and advancing the University of Richmond's repo...Show more
    Last updated: 30+ days ago • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail) • Chesapeake, VA, US
    Full-time
    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store / m...Show more
    Last updated: 30+ days ago • Promoted
    Store Security Officer

    Store Security Officer

    Wegmans • Virginia Beach, VA, US
    Full-time
    Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.At Wegmans, we're comm...Show more
    Last updated: 2 days ago • Promoted
    Blue Team Security Engineer

    Blue Team Security Engineer

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    A company is looking for a Security Engineer, Blue Team.Key Responsibilities Conduct security risk assessments of third parties and evaluate supplier security risks Build security tooling and au...Show more
    Last updated: 4 days ago • Promoted
    Senior Manager, Offensive Security

    Senior Manager, Offensive Security

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    Key Responsibilities Lead Red Team operations and development, mentoring less experienced staff Conduct assessments to identify vulnerabilities in software, systems, and networks Manage the Bug...Show more
    Last updated: 2 days ago • Promoted
    Director of Data Protection - Technology Risk Management

    Director of Data Protection - Technology Risk Management

    Capital One • WILLIAMSBURG, Virginia, United States
    Full-time +1
    Director of Data Protection - Technology Risk Management.Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging inn...Show more
    Last updated: 30+ days ago • Promoted
    Digital Loss Prevention Analyst

    Digital Loss Prevention Analyst

    VirtualVocations • Virginia Beach, Virginia, United States
    Full-time
    A company is looking for an Analyst II, Digital Loss Prevention Analytics NA.Key Responsibilities Support Nike Direct Digital Loss Prevention by using data to mitigate risks and enhance operation...Show more
    Last updated: 3 days ago • Promoted
    VP of Sales - Stop Loss

    VP of Sales - Stop Loss

    VirtualVocations • Chesapeake, Virginia, United States
    Full-time
    A company is looking for a VP, Sales - Group Benefits (Stop Loss).Key Responsibilities : Develop and lead a distribution strategy for level-funded products targeting small group brokers Establish...Show more
    Last updated: 2 days ago • Promoted
    Director System Security - Acute, Armed

    Director System Security - Acute, Armed

    Sentara • Virginia Beach, VA, United States
    Full-time
    This position is responsible for setting the security strategy and building key programs within the Acute Division that aligns with organizational goals and regulatory requirements.Create system-le...Show more
    Last updated: 8 days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • North, Virginia, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 14 days ago • Promoted
    United States Border Patrol Agent

    United States Border Patrol Agent

    U.S. Customs and Border Protection • Nassawadox, Virginia, US
    Permanent
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 16 days ago • Promoted
    Retail Asset Protection Associate I

    Retail Asset Protection Associate I

    TJX • Suffolk, VA, US
    Full-time
    Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty withi...Show more
    Last updated: 30+ days ago • Promoted
    ASST STORE MGR - 21 and older only - in VIRGINIA BEACH, VA S03007

    ASST STORE MGR - 21 and older only - in VIRGINIA BEACH, VA S03007

    Dollar General • Virginia Beach, Virginia, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show more
    Last updated: 30+ days ago • Promoted