Restaurant Manager
Oversees essential business duties related to the day-to-day operations of the restaurant; specifically in the areas of Hospitality, Safety, Cleanliness, Kitchen and Bar. This position ensures the shift runs efficiently, provides clear direction to hourly employees, and communicates all necessary business, employee, customer updates to management team during shift changes. The hourly manager performs standard management duties, including opening and closing restaurant, completing employee checkouts, guest satisfaction, placing product orders, cash handling and maintaining a clean and organized restaurant. This position ensures all employees adhere to company policy and standards at all times.
Accountabilities
- Leadership & Coaching
- Training & Development
- Guest Service & Atmosphere
- Guest Satisfaction
- Food & Beverage Quality
- Deliver Results
- Inventory Control
- Responsible Alcohol Service
- Food Safety / Sanitation
- Facility Cleanliness
- Safety & Security
Responsibilities
Monitor Staffing LevelsProper Cash HandlingFollowing Proper SystemsTeam BuildingVendor RelationshipsTo Go Service & CateringKnowledge, Skills, Abilities
Basic knowledge in Microsoft Word and ExcelGeneral knowledge in full service restaurant operations / hospitality industryStrong organization and planning skillsStrong operational skills in a customer-service & hospitality environmentStrong coaching skillsIntermediate mathematical computations skillsAbility to communicate clearly and concisely, both orally and in writingAbility to build relationships at all levelsAbility to handle confidential and sensitive informationAbility to manage changing prioritiesQualifications
Top performing server or Kitchen employee