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Consumer Payments Product Manager

Consumer Payments Product Manager

Alabama StaffingBirmingham, AL, US
21 hours ago
Job type
  • Full-time
Job description

Consumer Payment Product Manager

At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

The Consumer Payment Product Manager will oversee the end-to-end management of our consumer payments and debit card product suite. This leader will be responsible for driving growth, innovation, operational performance, and risk management across all consumer payment channels. This role is critical to delivering seamless, secure, and competitive payment experiences to our retail customers. The ideal candidate brings deep domain expertise in retail banking payments, proven leadership experience, and the ability to connect product strategy to business outcomes. A successful candidate should :

  • Possess a unique mix of business and technical savvy, a passion for consumer payments, customer evangelism, curiosity, a big-picture orientation, and the ability to be a self-starter to drive the ideas to reality.
  • Be highly strategic with deep banking product knowledge, execution experience in payments, and a proven ability to work cross-functionally to deliver results.
  • Effectively partner with functional areas including strategy, finance, digital, account servicing, operations, risk, fraud, compliance, data analysis, technology, and other partners across the account lifecycle.
  • Be highly collaborative and comfortable leading in ambiguous environments, building support and taking ownership of initiatives and product improvements.
  • Be comfortable overseeing macro-level views, while diving into the details, identifying gaps, pain points and areas of opportunity through process evaluation and data analysis.

Key Responsibilities

  • Product Strategy & Development
  • Drive development and execution of the strategic roadmap for consumer payments, including inbound and outbound money movement and debit card services.
  • Align and integrate product roadmaps into a cohesive payments strategy that supports customer needs and drives business growth.
  • Identify and prioritize new payment capabilities through business case development, market evaluation, and vendor engagement.
  • Monitor industry trends, competitive landscape, regulatory changes, and customer behavior to inform product direction.
  • Lead collaboration with cross-functional partners (e.g., Digital, Tech, Risk, Fraud, Operations) to ensure timely, aligned execution and issue resolution.
  • Lead strategic modernization of the debit processing infrastructure to reduce risk and fraud, expand functionality, and support future-ready payment capabilities.
  • Payment Product Lifecycle Management & Experience
  • Oversee and manage the entire lifecycle of Consumer payment products and debit cards, from design and development to ongoing enhancements and issue management.
  • Partner across teams to improve digital and in-branch payment experiences, streamline journeys, and eliminate friction points.
  • Oversee vendor relationships, ensuring strong performance, risk compliance, and alignment with business priorities.
  • Drive the implementation of controls and processes that mitigate operational, fraud, and compliance risk.
  • Performance Management
  • Track and analyze key performance indicators including customer adoption, transaction usage, product profitability, and operational KPIs.
  • Monitor payments and product performance, including transaction growth, customer behaviors, and profitability metrics.
  • Utilize data analytics to make informed decisions and recommend actionable insights.
  • Prepare and present business cases and product performance updates to stakeholders.
  • Partner with Finance to develop performance forecasts, track results, and provide insights that guide business decisions.
  • Create and speak to reporting that enables leadership visibility into performance drivers.
  • Qualifications

  • Education & Experience
  • Bachelor's degree in Business, Finance, or a related field (MBA preferred).
  • 10+ years of experience in financial services, with at least 5 in a payments related field.
  • Proven track record of managing consumer banking products and / or payments, ideally with direct experience in debit card or digital or emerging payment product portfolios.
  • Skills & Competencies
  • Strong understanding of the financial services industry, customer behavior, and market dynamics.
  • Demonstrated genuine interest in the payments space, with curiosity about emerging trends, technologies, and evolving customer expectations.
  • Expertise in payment systems (card networks, ACH, digital wallets, RTP, Open Banking)
  • Demonstrated success in driving product growth, optimizing cost and delivering customer value.
  • Knowledge of regulatory requirements relevant to banking products and payments.
  • Excellent leadership and team management skills, with a demonstrated ability to motivate and inspire others.
  • Analytical mindset with expertise in using data and analytics to drive decision-making.
  • Financial Analysis and forecasting knowledge with P&L ownership experience.
  • Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.
  • Position Type

    Full time

    Compensation Details

    Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

    Job Range Target

    Minimum : $118,249.45 USD Median : $156,540.00 USD Incentive Pay Plans : This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and / or company performance. Opportunity to participate in the Long Term Incentive Plan.

    Benefits Information

    Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation / Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
  • Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please visit https : / / www.regions.com / welcometour / benefits.rf .

    Location Details

    Regions Center Location : Birmingham, Alabama Equal Opportunity Employer / including Disabled / Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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