Talent.com
Assistant Manager
Assistant ManagerPlanet Fitness (Retail) • Woodside, NY, US
Assistant Manager

Assistant Manager

Planet Fitness (Retail) • Woodside, NY, US
2 days ago
Job type
  • Full-time
Job description

Assistant Manager

Job Summary

The Assistant Manager will be responsible for assisting the General Manager in the oversight of gym operations to ensure an exceptional "Judgment Free" member experience and staff experience, as well as a financially successful club. The Assistant Manager is responsible for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing team consisting of Member Service Representatives, Trainers and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure team members follow superior customer service guidelines.
  • Team Management

Schedule team members and ensure all shifts are covered.

  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. Resolve team member issues or concerns.
  • Discuss team member disciplinary measures with General Manager / Area Manager
  • Involved in all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues and questions.
  • Ensure prompt opening / closing of gym.
  • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
  • Ensure safety of employees, members and club property.

  • Determine and communicate equipment repair in a timely manner.
  • Manage marketing efforts by ensuring the team is aware and trained on all marketing promotions.
  • Authorize expenditures and refunds. Make daily bank deposits.
  • Prepare HR related forms and send to Corporate Human Resources Team.
  • Track statistics and reports (weekly, monthly, annually).
  • Maintain backup support for any team member who is absent.
  • Qualifications / Requirements

  • 1 year of supervisory experience
  • 2 years of customer service experience
  • Must be 18 years of age or older.
  • Basic computer proficiency.
  • Upbeat and positive attitude!
  • Punctuality and dependability
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong communication with both staff and customers
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Ability to work 3rd shift (overnights) occasionally.
  • Must be able to occasionally lift up to 50 lbs.
  • Will encounter toxic chemicals (cleaning, etc) during shift.
  • Physical demands require bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.
  • Why Join Planet Fitness?

    Mission Statement

    At Supreme Fitness Group, we've worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry. We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization. Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members. We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

    Job Benefits Include

  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Free Black Card gym membership to all in-network clubs and family discounts.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more
  • Create a job alert for this search

    Assistant Manager • Woodside, NY, US

    Related jobs
    Assistant Manager (03955)

    Assistant Manager (03955)

    Domino's Pizza • Neptune, NJ, US
    Full-time
    We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive and bring their best selves to work every day. The diversity of our workforce...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Family Dollar • Brooklyn, NY, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 21 days ago • Promoted
    Assistant Manager

    Assistant Manager

    KnitWell Group • Paramus, NJ, US
    Full-time +1
    LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expressi...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Foot Locker • Garden City, NY, US
    Full-time
    Overview You can't think of anywhere else you'd rather be.You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now read...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Family Dollar • Yonkers, NY, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 7 days ago • Promoted
    Abercrombie & Fitch - Assistant Manager, Short Hills

    Abercrombie & Fitch - Assistant Manager, Short Hills

    Abercrombie & Fitch • Short Hills, NJ, US
    Full-time
    Assistant Manager, Short Hills.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    The Harlem Shake • New York, NY, US
    Full-time
    We are looking for an experienced and skilled assistant manager to support the Store Manager, who will run a store effectively and with attention to detail. Our assistant manager candidates are requ...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Caleres • New York, NY, US
    Full-time
    Since 2004, Sam Edelman has been synonymous with aspirational luxury.Inspired by timeless American elegance, Sam Edelman's innate understanding of the customer translates conceptually into a modern...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager I

    Assistant Manager I

    Dollar Tree • Newark, NJ, US
    Part-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 7 days ago • Promoted
    Assistant Manager

    Assistant Manager

    Dominique Ansel Bakery • New York, NY, US
    Full-time
    Assistant General Manager for Dominique Ansel Bakery.Join our top tier team in a fun and busy environment in Soho! This position is perfect for someone who wants to pursue a long-term car...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Snipes • Woodbridge, NJ, US
    Full-time
    We live sneakers, streetwear, and neighborhood culture! All Day! Every Day!.With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide....Show more
    Last updated: 30+ days ago • Promoted
    Abercrombie & Fitch - Assistant Manager, Greenwich Avenue

    Abercrombie & Fitch - Assistant Manager, Greenwich Avenue

    Abercrombie & Fitch • Old Greenwich, CT, US
    Full-time
    Assistant Manager, Greenwich Avenue.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer prod...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Two Maids • Mineola, NY, US
    Full-time
    We are looking for an Assistant Manager!!! No Nights, No Weekends, & No Holidays! Candidates with the following experience are encouraged to apply : . No Nights, No Weekends, No Holidays!.We reward pe...Show more
    Last updated: 20 days ago • Promoted
    Assistant Manager

    Assistant Manager

    World Market • Paramus, NJ, US
    Full-time +1
    When you join our team, you'll enjoy : .Flexible scheduling that supports your lifestyle & work-life balance.Up to 30% shopping discount on our unique finds for you and your designated shopper.Workin...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Planet Fitness • Merrick, NY, US
    Full-time
    At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the larg...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Banquet Manager

    Assistant Banquet Manager

    Columbia University • New York, NY, United States
    Full-time
    Job Type : Officer of Administration.Salary Range : $70,000 - $75,000.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departm...Show more
    Last updated: 15 days ago • Promoted
    Abercrombie & Fitch - Assistant Manager, Palisades

    Abercrombie & Fitch - Assistant Manager, Palisades

    Abercrombie & Fitch • West Nyack, NY, US
    Full-time
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Palm Beach Tan • Stamford, CT, US
    Full-time
    We're all about skin care and beauty; are you? Starting pay $17.Immediate positions available - apply now!.Closed on the Fourth of July, Thanksgiving, Christmas, New Year's Day.Constant Product and...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Sofive • Brooklyn, NY, US
    Full-time
    The Assistant Manager assists the General Manager with sales and management of soccer programs (leagues, tournaments, and rentals), day-to-day facility operations, and staff supervision.This role r...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Manager

    Assistant Manager

    Dollar Tree • Nanuet, NY, US
    Full-time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...Show more
    Last updated: 28 days ago • Promoted