Job Description
Job Description
Administrative Assistant – Full-Time (In-Office)
Rate : $19.00 – $23.00 per hour (based on experience)
Health, Dental, and Vision Benefits Available
Senior Helpers Maine LLC – Bangor, ME
Senior Helpers Maine LLC is seeking a reliable, people-focused, and detail-oriented Administrative Assistant to support our growing home health agency. This vital role ensures smooth daily operations and serves as a key point of communication between our office team, caregivers, and patients. The ideal candidate is organized, professional, responsive, and enjoys working in a fast-paced yet supportive, mission-driven environment that makes a meaningful impact in the community.
Primary Responsibilities :
- Answer and manage incoming phone calls, emails, text messages, and voicemail in a prompt and professional manner
- Assist with caregiver scheduling, shift coordination, and relaying updates to field staff and patients
- Send and receive faxes and secure emails (including medical documentation and physician communication)
- Maintain accurate documentation, digital files, and data entry in agency systems (AxisCare or similar scheduling platform)
- Assist with office inventory management — supplies, medical kits, forms, PPE, and patient materials
- Prepare and mail letters / notices to staff and patients as needed
- Provide general administrative support including filing, organizing patient charts, printing, and scanning documents
- Support the Administrator with special projects and compliance-related tasks as assigned
Qualifications :
Previous experience in administration, scheduling, or customer service (healthcare office preferred but not required)Strong phone and email communication skills with a professional and friendly demeanorExcellent attention to detail, organization, and multitasking skillsProficient with computers, email, fax, and basic office technologyDependable, proactive team player with strong confidentiality standardsHigh school diploma or equivalent requiredSchedule & Work Environment :
Full-time | In-office | Monday–FridayLocated at our Bangor, ME officeHealth, dental, and vision benefits available for eligible full-time employeesSupportive, patient-centered agency culture with opportunity to grow