Business Operations, Senior Manager

Business Operations, Senior Manager

Innovate with purpose

At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we don't stop there : we're creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team that's ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosityand we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or working remotely, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high-performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person's unique skills and experiences. We'd love to hear from youyou might be just what we're looking for, whether in this role or another.

Let's give businesses more time for what matters.

The Business Operations team (aka "BizOps") brings operating rigor and accountability to BILL's company-wide priorities, while enabling business leaders to deliver on their most impactful initiatives. We're a tight-knit team of consultants, strategists, and operators who are reliable, believe relationships matter, demand excellence, and are focused on driving scale and leverage - and we're looking for our next teammate!

In this role, you'll join as a key member of our Business Operations team, helping play a critical role in helping define the Business Operations Function and partnering closely with the Head of Business Operations. You will be responsible for driving the business vision, developing the strategy to move our business forward and leading internal teams to complete mission critical initiatives. While this position will work on projects across BILL, it will focus primarily on our Payments & Financial Services business, our industry leading B2B money movement offerings that facilitate 1% of the US GDP. This role will work closely with leadership within our Payments Org, acting as their right hand person to build strategy, run the business, and drive execution across a number of key cross-functional projects. Potential project areas could be on defining our segmentation + GTM strategy, root cause analyses of attrition, development of business cases for our annual financial planning process, and partnership with Analytics to project monthly performance based on pacing.

At its core, this role will connect strategy to action and lead a number of impactful initiatives in a fast-paced environment. We're looking for someone with an action-bias and interest in working for a leading company in the Financial Technology space.

Job Responsibilities

• Identify, scope and drive multiple concurrent critical projects and initiatives for BILL by partnering with cross-functional teams across the organization
• Prepare briefings and analyses on recent trends in the industry and competitive dynamics
• Lead / facilitate cross functional teams to get work done, driving recommendations to execution
• Planning and facilitating executive reviews, including Strategic Planning sessions & Quarterly Business Reviews
• Lead change management efforts across the organization
• Communicate findings and make recommendations from initiatives to senior management
• Drive operational excellence in the organization through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improvements across the business

We'd love to chat if you have :

This hybrid role requires in-office work (Mon, Tues, Thurs) in our San Jose, CA office. Candidates must be U.S. work authorized with no current or future sponsorship needs and live within 45 miles of one of these locations or relocate by the start date. Fully remote work is not available for this position.

San Jose pay range

$154,800 - $193,800 USD

What's in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn't only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL :

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.