Account Manager

Aftermarket Account Manager

Your work shapes the world at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

The Aftermarket Account Manager will identify opportunities to expand Caterpillar's aftermarket offerings in support of data center customers and Caterpillar Dealers in the EAME Region. This critical position must work independently with Aftersales and Global Account Managers to execute our broader EPD and Global Account Strategy in the Region. The selected candidate will be under the direct supervision of the Aftermarket Manager.

What you will do :

• Support EPD's data center Aftermarket Strategy.
• Be the voice of named data center customers into the broader EPD business.
• Work with customers and Caterpillar dealers directly to understand needs and opportunities.
• Build and maintain positive relationships with data center customers and Caterpillar dealers.
• Develop an intimate understanding of our installed base within the Region.
• Focal point of Caterpillar Dealer readiness : identify Caterpillar Dealer capabilities and areas of improvement to support data center customers.
• Work with other Regional Caterpillar partners.

What you will have : Customer Focus :

Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

Decision Making and Critical Thinking :

Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Effective Communications :

Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Negotiating :

Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Relationship Management :

Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Account Management :

Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.

This position is located in Dallas, TX, Lafayette, IN, Alpharetta, GA, or Griffin, GA. Domestic travel up to 50% & minimal international travel is required. Domestic relocation assistance may be offered for this position. Visa sponsorship is not offered for this position. This position requires the candidate to work a 5-day-a-week schedule in the office.

Summary Pay Range : $126,000.00 - $189,000.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits : Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.