Senior Site Reliability Engineer (Charlotte)

Key Responsibilities

• Lead and mentor a specialized SRE team dedicated to supporting utility grid systems, energy management platforms, and critical infrastructure.
• Develop and execute the SRE strategic roadmap focused on enhancing grid reliability, disaster recovery, and business continuity aligned with industry regulations.
• Implement rigorous monitoring, alerting, and incident management processes tuned specifically for utility operational technology and control environments.
• Champion automation initiatives to reduce manual toil in infrastructure management, configuration, and routine operational tasks related to utility systems.
• Collaborate closely with electrical engineers, grid operators, control system engineers, and software development teams to embed reliability and resilience by design.
• Oversee capacity planning and performance optimization to ensure utility systems scale efficiently during peak loads and emergency events.
• Lead root cause analysis and post-incident reviews for utility outages, coordinating cross-disciplinary teams to implement corrective actions addressing the unique challenges of utility operations.
• Ensure compliance with industry standards and regulations such as NERC CIP, FERC, and other applicable utility regulatory frameworks through security and audit readiness.
• Drive the adoption of modern cloud-native technologies and infrastructure as code approaches to accelerate innovation without compromising reliability.
• Advocate for continuous SRE training and knowledge sharing focused on power systems, smart grid technology, and critical infrastructure reliability.

Required Skills and Experience