Job Title
The purpose of this job is to operate under the guidance of Senior and Lead Computer Operators in order to supervise / operate software and hardware according to pre-set instructions.
- This position may be filled as a level I, II, or III based on additional experience and qualifications required.
Working Hours : 7 am - 7 pm | 3 days per week (rotating)
Responsibilities
Monitor nightly batch processing for all applicationsUse CONTROLM to manipulate processing as requestedMonitor ATM and communicate with vendor via ticketing system when issues ariseMonitor file transfer systemMonitor computer room and escalate issues as requiredLearn nightly application balancing processLearn Service Now ticketing systemRespond to password reset requestsPerform additional duties as assigned.Qualifications
High school educationMakes rational and timely judgements based on information including relationships, patterns, causes and effects.Customer serviceUses various hardware and software programs as required. Microsoft OfficeOral and written communication skillsOperates by and adheres to a situation-appropriate and effective set of core values and beliefs.Physical Requirements / Working Conditions :
12-hour shiftsSit for extended amount of timePhysical Requirements / Working Conditions : Must be able to sit for long periods of time and use computer keyboard and / or mouse, while viewing computer screens.
Note : This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.