Client Service Associate
Reports to : Client Services Manager
Status : Exempt
We are seeking a dedicated and proactive Client Service Associate to join our esteemed wealth management team. The ideal candidate will play a vital role in ensuring exceptional client experiences by providing high-quality service and support.
Duties :
- Provide back-office investment operations support to financial advisors and their clients via a Salesforce tasking process which may include :
- Open new accounts
- Money movement requests
- Account transfer submissions
- Address changes
- Client distributions and RMD's
- Client contributions and deposits
- General service requests
- Work closely with custodial firms including Fidelity, Pershing, Schwab and Raymond James
- Provide support on Alternative Investment subscription documents
- Work closely with the trading and billing team to ensure accounts are setup properly and timely
- Identify efficiency opportunities
Minimum Education :
College degreeSkills and Experience :
Self-starter and motivated to learnFamiliar and competent in the Windows suite of programsEmbraces working on a teamStrong written and verbal communicationFamiliarity with Salesforce preferredKnowledge of custodial platforms (not required)Industry licensing (not required)Firm Requirements :
4+ years of relevant financial industry experienceMust maintain client confidentialityAbility to ensure compliance of firm's policies and proceduresAttention to detailAbility to prioritize and multitaskStrong interpersonal skillsStrong organizational and documentation skillsCreative, flexible, and persistent in completing tasksApollon Wealth Management is an Equal Opportunity Employer M / F / V / D. Background check required for all employees.