IT Help Desk Internship

We are looking for an IT Help DeskInternfor Summer 2026! Please note this position is fully in-person in Buffalo NY and housing is not provided.

Job Summary

Information Technology (IT) Intern Job Summary

The IT Intern will support our in-house IT department in providing technical assistance maintaining computer systems and configuring hardware and software. The successful candidate will be able to troubleshoot and resolve technical issues assist with the implementation of new technologies and provide training and support to team members.

Essential Job Functions

1. Accurately diagnose and resolve technical issues.

2. Effectively escalate issues to the appropriate resources when necessary.

3. Clearly and thoroughly document requests for assistance in our ticket management system and track incidents through to resolution / escalation.

4. Ability to prioritize work and exercise good judgement while managing multiple tasks.

5. Effectively communicate internally with other members of the IT team and with end users

6. Self-motivated and attentive to detail

5.7. Install configure and troubleshoot computer systems hardware and software

6.8. Follow established procedures and processes for computer maintenance

7.9. Research and recommend solutions for technical problems

Educational Requirements

In progress degree in Information Technology Computer Science or related field

Knowledge Skills and Abilities

Experience with Office 365 Software Windows 10 & 11 Operating systems.

Basic troubleshooting skills with wireless and wired networks.

Basic PC Hardware Troubleshooting skills (Dell Experience a Plus)

Basic knowledge of PC Imaging and Software Installation

Other Information

Participate in the reduction of risk and injury in the workplace by completing required job safety training identifying workplace risks. Compliance to Safety Standards and Policy : Immediately informing manager supervisor and / or Team Leader of unsafe conditions practices incidents and injuries.

Pay Range : $16.00 - $22.00 per hour

Why Intern with Nissha Summer 2026

Kickstart your career with the Pathfinder Internship Program at Nissha Medical Technologies in Buffalo NY! This hands-on opportunity is designed to provide students with real-world experience in a fast-paced innovative manufacturing environment. As a Pathfinder Intern youll gain valuable skills collaborate with industry professionals and make meaningful contributions to our mission of advancing medical technology. Plus youll have the unique chance to participate in the PowerUp Tech Program with TechBuffalo where youll enhance your technical expertise expand your professional network and prepare for a thriving career in tech-driven industries. Join us and take the first step toward a bright future!

Required Experience :

Intern

Key Skills

user account,Active Directory,Customer Service,Information Technology,desk support,End user,Project Management,Phone Calls,service levels agreement,Desk Staff,Ltil,Procedures,Setup,hardware,Technical Support

Employment Type : Intern

Experience : years

Vacancy : 1

Hourly Salary Salary : 16 - 22