General Manager (Roanoke)

General Manager

For over 50 years, Hunting Hills Country Club has been a cherished destination in Roanoke, offering exceptional golf, tennis, swimming, dining, and a welcoming community. We invite you and your family to experience the warmth, recreation, and hospitality that define our club. With a family-friendly atmosphere and a tradition of genuine connection, Hunting Hills is more than a clubit's a place to belong.

As the General Manager, you will lead and oversee all facets of club operations, ensuring an exceptional experience for members, guests, and staff. This role is responsible for driving member satisfaction, fostering community relationships, and achieving strong financial performance. The ideal candidate is a strategic leader with a passion for hospitality and a commitment to excellence.

Essential Duties :

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts.
• Monitors monthly and other financial reports / statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs.
• Ensures all Human Resources procedures and policies are followed by management staff.
• Develops, maintains and administers a sound organizational plan and initiates improvements as necessary.
• Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
• Oversees the care and maintenance of all the facility's physical assets and each individual facility.
• Coordinates marketing programs to promote the facility's services to potential customers.
• Ensures the highest standards for food and beverage service on property.
• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but is not limited to : Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.

Education / Experience :

Physical Demands :

Environment / Noise :

Certificates / Licenses :

Job Knowledge, Skill, and Ability Preferences :

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.