Phlebotomist, Certified - CAMC LabWorks - Chesterfield

Job Summary

Responsible for accurate, timely performance of venipuncture and or capillary specimen collection to obtain quality laboratory results. Screen and enter patient data into Laboratory computer system and hospital computer systems.

Responsibilities

• Performs venipuncture and capillary collections according to procedure and policy.
• Performs blood culture collections and other collections according to procedure and policy.
• Responsible for the collection, labeling, processing, and distribution of specimens to appropriate sections of the laboratory.
• Responsible for accessing various laboratory computer programs, including specimen tracking.
• Process, deliver and / or prepare laboratory specimens for analysis or transport.
• Provide instruction to outpatients on proper collection techniques, i.e. 24-hour urine collections.
• Enter patient information into the computer, utilizing lab computer test codes and patient location codes.
• Generate specimen collection lists for the entire laboratory which requires familiarity with all laboratory tests, computer functions, duplicate orders, and ordering patterns for the nursing units.
• Read and carry out physician's orders.
• Communicate with the nursing units and physicians to ensure that proper laboratory tests are ordered.
• Take corrective action for improperly ordered laboratory tests.
• Recognize and correct problems according to prescribed phlebotomy protocols.
• Participate in quality assurance studies and QM meetings.
• Documents any customer, visitor, and patient concern appropriately.
• Communicate reports to appropriate personnel via phone or fax.
• Document and take corrective action for improperly labeled and or submitted specimens.
• Access information from HIS maintaining patient confidentiality.
• Maintain a clean and safe work area.
• Performs point of care testing and performs as a primary operator of point of care instruments as appropriate per department.
• Performs as a preceptor for point of care testing.
• Ensure cleanliness of working materials and equipment.
• Answer the phone for the department.
• Route calls to the appropriate person and department.
• Records messages as necessary
• Handles requests as necessary.
• Picks up and delivers mail as appropriate.
• Operates the pneumatic tube system properly.
• Performs basic printer operations and maintenance as indicated.
• Participates in Massive Operative Bleed protocol for the O.R.
• Participates in Trauma Priority I and Trauma Priority II notifications.
• Participate in CODE 1-2-3 collecting and delivering specimens as indicated.
• Performs proper collection techniques for sweat chloride testing.
• Takes an active role as preceptor for new hires and students.
• Performs difficult phlebotomies.
• Registers, admits and order tests on specimens.
• Collects throat swabs, nasopharyngeal swabs for culture as appropriate per department.
• Read and interpret physicians orders for lab testing on outpatients; troubleshoots for errors and effectively communicates with registration clerks to effect corrections as needed.
• Maintain adequate phlebotomy supplies inventory in department and nursing units as directed.
• Collects blood specimens by veinpuncture on infants and children.
• Obtains appropriate documentation and release specimens to Medical Examiners office, eye bank and C.O.R.E.
• Obtains appropriate documentation and releases bodies to funeral home or Medical Examiner's office as appropriate per department.
• Trouble shoots computer or printer issues or problems with documentation and calling of appropriate personnel; follows up on correction.
• Performs workstation redirection of specimens when needed by department.
• Handles temporary charge duties as directed and / or directs workflow and assigns duties as appropriate.
• Effectively performs and documents competency validations as appropriate for department.
• Effectively troubleshoots and resolves Lab phlebotomy related issues and problems.
• Participates special projects, data collection, and preparation of accrediting body and other inspections as directed.
• Participates in retaining and obtaining knowledge and skills by acquiring the required continuing education contact hours annually.
• Actively involved in continuing education by annually presenting or facilitating one (1) hour in-service or two (2) 30 minutes in-services.
• Assists technical personnel in preparation of specimens for analysis by loading / unloading specimens on analytical instruments under the direction of a MLS.
• Orders supplies from Materials Management and outside vendors as appropriate.
• Serves as a resource for phlebotomy questions from our customers.
• Organizes and assists with compiling phlebotomy QA data as directed by supervisor.
• Is able to perform as an instructor and primary operator for point of care testing.
• Has been evaluated against CLIA-88 requirements and is qualified to perform all duties and responsibilities for this position.

Knowledge, Skills & Abilities

Patient Group Knowledge (Only applies to positions with direct patient contact)

The employee must possess / obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Specifically the employee must be able to demonstrate competency in : 1) ability to obtain and interpret information in terms of patient needs; 2) knowledge of growth and development; and 3) understanding of the range of treatment needed by the patients.

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit / department specific competency checklist.

Common Duties and Responsibilities

(Essential duties common to all positions)

1. Maintain and document all applicable required education.

2. Demonstrate positive customer service and co-worker relations.

3. Comply with the company's attendance policy.

4. Participate in the continuous, quality improvement activities of the department and institution.

5. Perform work in a cost effective manner.

6. Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations.

7. Perform work in alignment with the overall mission and strategic plan of the organization.

8. Follow organizational and departmental policies and procedures, as applicable.

9. Perform related duties as assigned.

Education

Credentials

Work Schedule : Days

Status : 40 hrs per pay

Location : Chesterfield

Location of Job : US : WV : Charleston

Talent Acquisition Specialist : Lisa C. Skidmore lisa.skidmore@vandaliahealth.org